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Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:

1. An energy company provides electricity to business customers. There are several cost components for electricity.
How would a consultant model these cost components in Energy and Utilities Claud?

A) Create one child product for all cost components.
B) Create different pricing elements for each cost component.
C) Create custom fields on the line item object for each cost component.
D) Create child products for each cost component.

2. An energy company runs utility-specific processes in the backend customer information system (CIS) and billing systems with minimal visibility to service agents. The company embarks on a multi-year digital transformation initiative to provide a Customer 360 view to its service agents.
What two licenses should be recommended and mapped in the future state architecture to align with the business vision?

A) Contract Lifecycle Management (CLM)
B) Energy and utility Base
C) Configure Prince Quote (CPQ)
D) Service Cloud

3. An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?

A) Establish a testing and validation process to ensure that the data is accurate and complete
B) Migrate the data using one of the available tools, such as the Salesforce Data Loader or third party data migration tools.
C) Assess the data m the legacy system to determine what needs to be migrated and what can be left behind
D) Clean, transform, and format the source data to meet the requirements of the Energy and Utilities Cloud Data Model

4. An energy company provides gas, electricity, and warranty services to its customers. When a customer calls for help, the agent needs to see the products and services they have purchased.
Which object does the Energy and Utilities Cloud data model use to store this information?

A) Account
B) Asset
C) Contract
D) Premise

5. The key stakeholders at an energy company want to understand the value of adapting the Salesforce Professional Services Methodology for the execution of their transformation program.
Which three definitions should the Energy and Utilities Cloud Consultant use to persuade the project sponsors to adapt the methodology?
Choose 3 answers

A) The definition stage implies prioritizing the user stories and defining the end-to-end program's road map,
B) The design stage ensures a holistic design aligned with business benefits and establishes key responsibilities, roles, timeframes, and deadlines.
C) The discovery stage is used to ensure transparency, clarity, and alignment on the engagement and what it's due to deliver to the business.
D) The definition stage is used to allow the program teams to understand what the engagement involves, set the terms of the engagement, and determine how best to move forward.

Solutions: