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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

1. which two of the following use cases are best solved using Calculation Procedures & Matrices?
Choose 2 answers

A) To return output that is calculated differently based on the date
B) To determine the list of products to display to a customer
C) To retrieve text data and convert it to an integer
D) To apply the correct factor when determining a cost

2. An OmniStudio Consultant is reviewing a complex Integration Procedure (IP) that contains over
20 actions in a linear sequence. Which best practice should the consultant recommend to improve the maintainability and readability of this Integration Procedure?

A) Replace all Data Mapper actions with custom Apex to simplify the overall component structure.
B) Break the complex IP into smaller, reusable sub-Integration Procedures and call them sequentially using the IP Action element.
C) Use a single Response action after every three steps to visually separate the IP's logic.
D) Combine all 20 actions into a single large Set Values action to reduce the number of elements in the IP Designer.

3. A company has a requirement to create a 360° view of their customers using FlexCards. At this company, customer data is stored in Salesforce but also in external legacy systems. A consultant reviews the use cases needed and recommends a FlexCard canvas that contains 5 child FlexCards inside the state of the parent FlexCard. How many different data sources can be configured using FlexCards in this scenario?

A) 2
B) 1
C) 5
D) 6

4. When a call center agent interacts with a customer, the agent must have all of the customer's related information available for a quick response. The business requires the agent to have access to:
- A view with information about a customer account
- A list of contacts and cases associated with the account
- All information should be on one screen
What OmnlStudio tool should be used to meet this requirement?

A) OmniScript
B) FlexCards
C) Customer IntellView
D) Lightning Record Page

5. A user needs to view and interact with FlexCards and OmniScripts but should not be able to edit them. Which permission set is appropriate for this user?

A) OmniStudio User
B) OmniStudio Admin
C) Customize Application
D) Modify All Data

Solutions: