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| Certification Vendor: | Salesforce |
|---|---|
| Exam Name: | Salesforce Certified B2C Solution Architect |
| Exam Number: | Arch-302 |
| Related Certifications: | Salesforce Certified Integration Architect Salesforce Certified Data Architect Salesforce Certified Platform App Builder |
| Exam Duration: | 120 minutes |
| Passing Score: | 63% |
| Certificate Validity Period: | 2 years |
| Real Exam Qty: | 60–65 |
| Available Languages: | English |
| Exam Format: | Multiple-select, Multiple-choice, Scenario-based |
| Exam Price: | USD 400 (retake: USD 200) |
| Recommended Training: | Salesforce Trailhead Learning Path B2C Solution Architect Cert Prep |
| Exam Registration: | Pearson VUE Salesforce Certification Registration |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or onsite at Pearson VUE / Kryterion testing centers |
| Pre Condition: | Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/b2c-solution-architect |
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Discovery and Customer Success | 27% | - Validate architecture, systems of record, and risks - Define success criteria and implementation roadmap - Facilitate customer engagement and requirements gathering |
| Topic 2: Architecture Design | 18% | - Address security, compliance, and data residency requirements - Design multi-cloud solution architecture - Illustrate interactions between Salesforce clouds and third-party systems |
| Topic 3: Data Models and Management | 25% | - Define data models and relationships across systems - Manage data quality, migration, and lifecycle - Plan data integration, synchronization, and governance |
| Topic 4: Integration Strategy | 23% | - Select integration patterns and APIs - Design secure, scalable, and high-performance integrations - Evaluate tools, middleware, and custom development needs |
| Topic 5: Functional Capabilities and Business Value | 7% | - Map customer journeys to B2C solutions - Evaluate product features and business outcomes - Recommend suitable Salesforce products for business processes |
Salesforce specifies the following prerequisites for the Salesforce Certified B2C Solution Architect: Recommended: Platform App Builder, Integration Architect, Data Architect certifications; 2–3 years multi-cloud experience.
Confirm the authoritative details on the official certification page before you register.
As of the latest information, the passing score for the Arch-302 exam is 63% and the fee is USD 400 (retake: USD 200). Salesforce sets both, so verify the current figures on the official site before scheduling.
Written and dependable. If you fail the corresponding exam within 60 days of purchase, send us a scanned copy of your enrollment slip and your official Score Report PDF within two days of the exam date; verified claims are refunded in full within seven days. Exclusions: exams taken within three days of purchase, candidate names that differ from the payer, and free or expired products. Prefer to keep preparing? Exchange your product for two others of equal value at no charge.
The Salesforce Certified B2C Solution Architect blueprint centers on these principal domains:
Further domains complete the official outline, and our question bank spans every one.
By understanding the constraint first: most of our candidates are office workers, so the Arch-302 bank is elaborately designed for efficiency — focused content with expert-verified answers across the Salesforce Certified B2C Solution Architect objectives, no filler. Safety is engineered in too: payment runs through Credit Card, the world's reliable payment platform, safeguarding the transaction and protecting your interests, so you can buy without misgivings. And because an electronic product cannot be touched before purchase, a free trial download of real bank content lets you see it first — with 24/7 customer service agents ready for any contingency afterward.
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Choose the course that matches your experience, then reinforce it with focused question practice.
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According to the latest exam information, the Arch-302 exam includes 60–65 questions and lasts 120 minutes minutes. Practicing under the same limit builds the pacing confidence you will want on the day.
Registration goes through the official channels below:
Book your test center or online session early, and let a fixed date organize your preparation.
Refer to the image below:
A brand is planning to re-platform their existing website onto B2C Commerce. As part of the re-platform they will create a new social community portal. They are going to implement B2C Commerce, Experience Cloud, and Salesforce Identity.
After reviewing the workflow, which system should a Solution Architect recommend to use as a primary authentication method while attempting to minimize migration of customer profile data?
Correct Answer: C 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
Universal Containers (UC) uses B2C Commerce, Marketing Cloud, and Salesforce OMS for their online sales capabilities. Given recent logistics constraints and challenges, many customers are asking UC for the ability to make their purchases online but pick them up at a local store or location (BOPIS).
Which consideration should a Solution Architect keep in mind when designing a solution for UC that would allow for this functionality?
Correct Answer: B 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
A merchant has a requirement to engage customers with a series of promotional messaging including a coupon offer generated in B2C Commerce. Reminder emails are sent to those customers who have not redeemed the coupon 10 and 2 days before its expiration.
Which three elements are required to support this scenario?
Choose 3 answers
Correct Answer: A,B,C 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
Northern Trail Outfitters (NTO) is beginning an implementation of B2C Commerce, Service Cloud, and Marketing Cloud from legacy applications. NTO's Data Management team is working on a data migration strategy and has to consider the complexity of the systems involved.
What should Marketing Cloud be the single source of truth of in this multi-cloud scenario'5
Correct Answer: B 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
A company uses Marketing Cloud, Experience Cloud, B2C Commerce, and Service Cloud. It is in the process of defining the authoritative system for key data entities involved in B2C Journeys. The company has about
200,000 customers, each averaging 30 orders per year
Which option should be considered the authoritative record for consent and compliance preferences, as well as primary person attributes such as name, address, birthday, phone, and email?
Correct Answer: C 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
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