Oracle 1z0-456 Q&A - in .pdf

  • Exam Code: 1z0-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Q & A: 133 Questions and Answers
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  • Exam Code: 1z0-456
  • Exam Name: Oracle Fusion Customer Relationship Management 11g Sales Essentials
  • Q & A: 133 Questions and Answers
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Oracle 1z0-456 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Sales Analytics and Integration15%- Sales reports and dashboards
- Data import/export
- Basic integration concepts
Topic 2: Lead and Opportunity Management25%- Opportunity creation and tracking
- Sales processes and stages
- Lead qualification and conversion
- Competitor and reference management
Topic 3: Forecasting and Territory Management20%- Create and submit forecasts
- Define territories and assignment rules
- Quota management
- Forecast adjustments and reviews
Topic 4: Oracle Fusion Sales Overview15%- Navigation and user interface
- Key sales functionality
- Architecture and components
Topic 5: Configuration and Setup5%- Profile options
- Lookup types and values
Topic 6: Accounts and Contacts Management20%- Customer data sharing and security
- Manage contacts and relationships
- Create and manage accounts

Oracle Fusion Customer Relationship Management 11g Sales Essentials Sample Questions:

Question #1

You are the company administrator for Oracle Fusion CRM applications. While configuring the business objects, you will need to capture non-standard information. You decide that the Notes functionality is best suited to this task.
After you have created a new note type during the note setup process, you will be able to__________.

  • A. leave the mapping blank in order to provide end users with a "view all" option
  • B. transfer information from the note object to standard fields within Oracle Fusion CRM
  • C. import the information from a legacy system
  • D. map the note type to the business object to aid in end user searching, filtering, and reporting
  • E. add custom fields to the note object
Answer: D

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Question #2

You are the administrator in charge of configuring your company's Oracle Fusion CRM Resource Organization information.
Select the two components that must be included when creating Sales, Marketing, and Partner organizations.

  • A. Organization Expiration Date
  • B. Territory
  • C. Business Unit
  • D. Name
  • E. Industry
Answer: C,D

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Question #3

A sales representative has been assigned to sell a new server product launched by his organization to its existing customers. Select two activities the sales Representative can perform as part of sales prospecting in Oracle Fusion Sales.

  • A. Use LinkedIn to discover more about the prospect organization contact.
  • B. Create a quote for the prospect in Oracle Fusion Sales.
  • C. Use keyword search to identify existing customers with the old server product line.
  • D. Use Customer Center to review the prospects' pending service requests.
  • E. Create a Sales Campaign to invite all prospects' contacts for an upcoming road show.
Answer: D,E

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Question #4

The design team would like to make changes to the Sales dashboard for the sales VP in Oracle Fusion Sales. What is the navigation path to make the changes?

  • A. Oracle Composer> Sales Dashboard > Customize Home Pages > Sales VP
  • B. Sales Dashboard > Administration > Customization Manager> Sales VP
  • C. Sales Dashboard > Administration> Customize Home Pages >Job Role
  • D. Administration> Oracle Composer > Personalization> Sales Account Region
  • E. Sales Dashboard > Personalization > Customization Manager> Job Role
Answer: B

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Question #5

Select the correct sequence regarding Leads Life Cycle Management.

  • A. Load Conversion. Lead Generation, Lead Qualification, Lead Assessment, load Distribution
  • B. Lead Generation, Lead Qualification, Lead Distribution, Lead Assessment, lead Conversion
  • C. Load Qualification, Lead Generation, Lead Distribution, Lead Assessment, Lead Conversion
  • D. Lead Generation, lead Distribution, Load Qualification, lead Conversion, Lead Assessment
  • E. Lead Assessment, Lead Generation, Lead Qualification, Lead Distribution, Lead Conversion
Answer: B

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