Microsoft MB2-185 Q&A - in .pdf

  • Exam Code: MB2-185
  • Exam Name: Microsoft CRM Customization v.1.2
  • Q & A: 154 Questions and Answers
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Microsoft MB2-185 Q&A - Testing Engine

  • Exam Code: MB2-185
  • Exam Name: Microsoft CRM Customization v.1.2
  • Q & A: 154 Questions and Answers
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Microsoft MB2-185 Exam Syllabus Topics:

SectionObjectives
Topic 1: Microsoft Dynamics CRM Platform Fundamentals- CRM architecture and components
  • 1. Core CRM entities and data model
    • 2. System vs custom entities
      Topic 2: Solutions and Deployment- Solution management
      • 1. Packaging and deployment concepts
        • 2. Managed vs unmanaged solutions
          Topic 3: Business Process Automation- Workflows
          • 1. Workflow rules and logic
            • 2. Business process flows (legacy CRM concepts)
              Topic 4: Data Management- Data import and export
              • 1. Duplicate detection
                • 2. Data migration tools
                  Topic 5: Customization and Configuration- Entity customization
                  • 1. Forms and form customization
                    • 2. Relationships (1:N, N:N)
                      • 3. Fields and data types
                        - System configuration
                        • 1. Business units and teams
                          • 2. Security roles and privileges

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