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Microsoft Managing Microsoft Dynamics Implementations Sample Questions:

1. A prospective customer asks your sales person to prove that the proposed solution supports the specific
industry requirements. You need to ensure due-diligence is achieved.
What should you recommend?
Choose the 2 that apply.

A) A demonstration of the software and processes through realistic Customer Business Scenarios that include representative customer data.
B) A system test or demonstration of exactly how the software will be used at the customer site; participants must have an expectation that the project is still in design and feedback on key points is needed.
C) A joint application design (JAD) or prototyping session where the software values/code tables are configured or populated in the session.
D) A scripted and well prepared proof of concept.

2. You are the consultant on a Microsoft Dynamics NAV 2009 implementation. You need to review the
benefits of a Scoping Assessment with the customer.
Which benefits of a Scoping Assessment might you discuss?
Choose the 2 that apply.

A) The certainty of a fixed total price for a well-defined project scope
B) The available implementation options
C) The additional insight into project scope based on detailed functional or technical specifications
D) The cost analysis associated with each implementation option

3. You are working to transition a large-scaled and complex company environment to a Microsoft Dynamics
solution. Your team is currently focussed on deployment activities. You need to make sure that proven cut
over processes are in place to reduce the risks in the go-live period.
Which key tasks should be included when planning for the Go-live cutover?
Choose the 2 that apply.

A) Write a Go-live cutover process document that defines the details of the cut-over plan on a stepby- step basis.
B) Provide the appropriate level of end user training before Go-live.
C) Ensure final resolution for all change requests and listed issues.
D) At least two weeks before the final cut-over is due, run the full cut-over process as a dry run, against one of the other environments.

4. Which three customer benefits and objectives are achieved by conducting a Fit Gap and Solution Blueprint during the pre-sales process?
Choose the 3 that apply.

A) Increased understanding of the effort required to configure and customize the project solution
B) Increased visibility into the business and IT requirements and how they will be addressed
C) Increased understanding of the "Degree of Fit"
D) Increased understanding of the proposal

5. Before executing a Requirements and Process Review Decision Accelerator, you need to gather data and
document conditions.
Which of the following are pre-conditions for this Decision Accelerator?
Choose the 2 that apply.

A) A qualified opportunity for selling a business solution exists.
B) Customer Mission and Goals for the business solution are available.
C) Results from the Fit Gap and Solution Blueprint are available.
D) Scoping Assessment has been completed and results are available.

Solutions: