HP HP5-B04D Q&A - in .pdf

  • Exam Code: HP5-B04D
  • Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
  • Q & A: 150 Questions and Answers
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  • Exam Code: HP5-B04D
  • Exam Name: Delta - Selling HP Printing and Personal Systems Hardware
  • Q & A: 150 Questions and Answers
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HP HP5-B04D Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Personal Systems Portfolio- Desktop and notebook solutions
  • 1. Commercial PCs and workstations
    • 2. Consumer PCs and mobile devices
      Topic 2: Customer Needs Analysis- Identify customer requirements
      • 1. Recommend appropriate HP solutions
        • 2. Assess business and personal computing needs
          Topic 3: Product Features and Benefits- Key technologies and differentiators
          • 1. Performance, security, and manageability features
            • 2. Product positioning against competitors
              Topic 4: HP Printing Portfolio- HP printer product families
              • 1. Inkjet and LaserJet solutions
                • 2. Business and consumer printing offerings
                  Topic 5: Sales Strategy and Competitive Positioning- Sales methodology
                  • 1. Cross-selling and upselling opportunities
                    • 2. Value proposition and objection handling
                      Topic 6: HP Solutions and Services- Integrated HP offerings
                      • 1. Warranty and support services
                        • 2. Managed print and lifecycle solutions

                          HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

                          Question #1

                          Which HP solution replaces the BIOS boot block if a virus corrupts the notebook?

                          • A. HP Page Lift
                          • B. HP Device Manager
                          • C. HP ProtectTools
                          • D. HP Sure Start
                          Reveal Solution  Discussion  0

                          Correct Answer: B  🗳️

                          Question #2

                          Which feature can enable smartphone users to quickly and easily set up a connection to a printer?

                          • A. NFC: Touch to Print
                          • B. Wi-Fi network hotspot
                          • C. HP ePrint
                          • D. HP Wireless Direct
                          Reveal Solution  Discussion  0

                          Correct Answer: D  🗳️

                          Question #3

                          Where can you go for further product information?

                          • A. www.myhpsalesguide.com
                          • B. YouTube
                          • C. http://www.askhp.com
                          • D. your HP Contact
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

                          Question #4

                          What are the benefits of cloud storage7 (Select two.)

                          • A. accurate and easy retrieval of documents
                          • B. easy to set up supplies alerts for your printers
                          • C. zero paper use in your office
                          • D. access from everywhere
                          • E. brings down the barriers to color printing
                          • F. low cost
                          Reveal Solution  Discussion  0

                          Correct Answer: D,F  🗳️

                          Question #5

                          Your customer needs a rugged mobile workstation that can support up to five displays. Which product should you recommend?

                          • A. HP EIiteBook800
                          • B. HP Z230
                          • C. HP ZBook15
                          • D. HP ProBook800
                          Reveal Solution  Discussion  0

                          Correct Answer: A  🗳️

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