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NEW QUESTION # 83
Last year, a company registered a high number of complaints about its customer service. Which of the following tools or lechniques can help to identify the high-priority changes needed to improve that service?
- A. A Pareto analysis
- B. A work breakdown structure analysis of the service
- C. A flowchart of the service
- D. A cause-and-effect diagram
Answer: A
NEW QUESTION # 84
To reduce the amount of time and effort needed to create a product specification for a project, the business analyst plans to reuse:
- A. requirements
- B. risk assessments.
- C. quantitative analysis
- D. qualitative analysis
Answer: A
NEW QUESTION # 85
An organization is evaluating the possibility of conducting business internationally. Which factors should be investigated at the onset of the initiative?
- A. Change control processes
- B. Deliverables to be produced
- C. Impacts on requirements baseline
- D. External dependencies
Answer: C
NEW QUESTION # 86
In the first few weeks after a large implementation of a new web-based application, a critical report failed.
Further investigation determined that a worker had been using a field that was not supposed to be used. This issue was not identified in testing.
Which technique could have prevented this problem from occurring?
- A. Use cases
- B. Diagrams
- C. Prototyping
- D. Document analysis
Answer: D
NEW QUESTION # 87
Which of the following would be the best practice in product validation?
- A. There should be two separate measurements for evaluating each functional requirement.
- B. The measurement of the requirement should be based on the average of two or more evaluations.
- C. Two or more testers should test the product using the same test cases so that their evaluations are consistent.
- D. The evaluation criteria should be the same as what was used to measure the requirement.
Answer: C
NEW QUESTION # 88
The project sponsor needs lo know which requirements will be implemented. Which of the following would be the most valuable for a business analyst to provide?
- A. Requirements trace^bility matrix
- B. Requirements baseline document
- C. Requirements impact analysis
- D. Requirements management plan
Answer: A
NEW QUESTION # 89
A company has completed a major project within time, cost, and scope and satisfied high-level quality standards and marketing requests. However, the product was considered a complete failure by shareholders and the market due to low return on investment.
From the business analysis perspective, the main reason for this business failure was a failure to:
- A. review and evaluate market expectations.
- B. set the product positioning.
- C. gather the appropriate usability requirements.
- D. establish measurable success criteria in the business case.
Answer: A
NEW QUESTION # 90
Once the requirements are compared to internal and external quality standards, what should the business analyst do next?
- A. Set the priority of the requirements.
- B. Communicate the requirements to stakeholders.
- C. Baseline the requirements.
- D. Ensure that the requirements are validated.
Answer: D
Explanation:
Explanation
NEW QUESTION # 91
A business analyst created requirements for production of a product extract file for several systems. After reviewing the complex systems and dividing the processes into manageable tasks, the business analyst is able to identify the tasks required to implement the deliverable.
Which analysis technique has the business analyst used?
- A. Interface
- B. Organization
- C. Dependency
- D. Decomposition
Answer: D
NEW QUESTION # 92
A company is pleased with its delivered solution and reports thai it has heard only minimal complaints for the first three months of use. How can the business analyst determine how well the solution meets the business case?
- A. Ask the sponsor for feedback.
- B. Compare the results of day-m-the-life (DITL) testing and integration testing.
- C. Survey the project.
- D. Conduct a user survey.
Answer: A
NEW QUESTION # 93
Which statement accurately depicts what changes can be made to requirements after they are baselined?
- A. Requirements can be changed through a defined process.
- B. Requirements cannot be changed once development begins.
- C. Requirements can be changed only with sponsor approval.
- D. Requirements cannot be changed once user acceptance testing begins.
Answer: A
Explanation:
The main output is the scope baseline, which consists of three documents; the scope statement (including both project and product requirements), the WBS(s), and the WBS dictionary. These are reviewed and upon approval, the scope baseline is created. Once that baseline has been approved, changes can only be made through a change control procedure. The scope baseline will be used to continually compare the actual results and work being done on the project to the original, approved scope.
NEW QUESTION # 94
Last year, a company registered a high number of complaints about its customer service. Which of the following tools or techniques can help to identify the high-priority changes needed to improve that service?
- A. A flowchart of the service
- B. A work breakdown structure analysis of the service
- C. A cause-and-effect diagram
- D. A Pareto analysis
Answer: A
NEW QUESTION # 95
While preparing a business case, an experienced business analyst faces difficulty in deciding which of three different solution options to recommend. The senior vice president (SVP) who requested the business case favors an outsourced solution; however, an analysis favors a custom-developed solution, either but internally or using contract labor.
To prepare the recommendation, what should the business analyst do?
- A. Perform solution evaluation.
- B. Recommend the SVP's choice, as it is most likely to be adopted.
- C. Review the stakeholder analysis
- D. Formulate a weighted-ranking matrix.
Answer: D
Explanation:
Explanation/Reference: https://www.forum.izenbridge.com/viewtopic.php?t=4166
NEW QUESTION # 96
Company A has been awarded a contract to finalize the development of a product that Company B was not able to finish. The business analyst is given a copy of the documentation left by Company B.
To which of the following documents should the business analyst pay the most attention to ensure the project succeeds this time?
- A. Business use cases
- B. Clauses in the contract
- C. Test case documentation
- D. Application design documentation
Answer: B
NEW QUESTION # 97
Which of the following best describes the function of the requirements baseline?
- A. Tracks the progress of requirements documentation.
- B. Provides the basis for the development scope.
- C. Controls the product development and evolution.
- D. Defines how the project will be scheduled.
Answer: A
Explanation:
Explanation
Explanation/Reference: https://www.jamasoftware.com/blog/defining-requirement-baseline/
NEW QUESTION # 98
A new project is in the planning phase. The business owner believes that, since the timeline is aggressive, requirements elicitation should begin as soon as possible.
Which activity should the business analyst initiate before beginning requirements elicitation?
- A. Define how the solution will be evaluated.
- B. Prepare the requirements traceability matrix.
- C. Document how the relevant systems interact.
- D. Draft a high-level data model.
Answer: A
NEW QUESTION # 99
The document that defines the process for managing requirements revisions is the:
- A. change management plan.
- B. communications management plan.
- C. project management plan.
- D. scope management plan.
Answer: B
NEW QUESTION # 100
The business analyst wants to ensure that requirement changes can be formally tracked after the product is baselined. What will the business analyst need to evaluate the proposed change?
- A. Impact analysis
- B. Pareto analysis
- C. Scope statement
- D. Requirements management plan
Answer: A
NEW QUESTION # 101
The business analyst receives multiple changes from different stakeholders during the requirements gathering phase of a project. How should the business analyst track the requirements throughout the lifecycle of the project to secure the delivery of the expected solution?
- A. Establish a risk traceability matrix and designate someone to manage each risk with the appropriate response.
- B. Perform inspections through the lifecycle of the project to detect any gaps and adjust the requirements baseline.
- C. Plan regular meetings with stakeholders to review the requirements baseline update and to discuss changes.
- D. Record all the requirements in a matrix, review it regularly, and get approval from stakeholders.
Answer: B
NEW QUESTION # 102
The business analyst has been assigned to a project which delivers functionality for a much larger solution.
The project has many requirements but has not received adequate funding. In addition, the stakeholders' views conflict.
Which tools and techniques should the business analyst use to maximize business value while establishing the requirements baseline?
- A. Decision trees, weighted matrix, and context diagrams.
- B. Stakeholder register, decision tree, and capability matrix
- C. Weighted matrix, process flow, and organizational chart
- D. Traceability matrix, context diagrams, and scope document.
Answer: C
NEW QUESTION # 103
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