Updated Free ServiceNow CIS-SPM Test Engine Questions with 62 Q&As
The Best CIS-Strategic Portfolio Management CIS-SPM Professional Exam Questions
NEW QUESTION # 20
If a project manager is responsible for approving time sheets or submitting time cards on behalf of team members, they should be given what role?
- A. activity_admin.
- B. timecard_admin.
- C. approval_admin.
- D. form_admin.
Answer: B
Explanation:
Explanation
According to the ServiceNow documentation1, the timecard_admin role can approve time sheets or submit time cards on behalf of team members. This role also has the ability to create and modify time sheet policies, time sheet groups, and time sheet periods. The other options are incorrect because:
A: activity_admin: The activity_admin role can create and modify activities, activity sets, and activity plans2.
C: form_admin: The form_admin role can create and modify forms, form sections, and form layouts3.
D: approval_admin: The approval_admin role can create and modify approval rules, approval groups, and approval stages4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/time-card-management/ref
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/form-administration/con
https://docs.servicenow.com/bundle/vancouver-platform-administration/page/administer/approvals/concept/c_Ap
NEW QUESTION # 21
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, what allocation spread should be used?
- A. Front Load.
- B. Back Load.
- C. Any.
- D. Even.
Answer: C
Explanation:
Explanation
If an it_project_manager does not want to equally distribute hours across the resource plan time frame, the allocation spread should be set to Any. This option allows the it_project_manager to manually enter the hours for each month or quarter in the resource plan. The other options (Even, Back Load, and Front Load) automatically distribute the hours evenly, from the end, or from the start of the time frame, respectively. You can find more information about the allocation spread in the Product Documentation for ServiceNow.
NEW QUESTION # 22
The Project management application supports two types of external dependencies. What are they?
Choose 2 answers
- A. Milestone Dependency.
- B. Soft Dependency.
- C. Change Dependency.
- D. Hard Dependency.
- E. Task Dependency.
Answer: B,D
Explanation:
Explanation
The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in the Product Documentation for ServiceNow.
NEW QUESTION # 23
What is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later?
- A. Accrual
- B. Baseline
- C. Commitment
- D. Forecast
Answer: B
Explanation:
Explanation
A baseline is a data copy of the current project's task, schedule, or structure that can be used for comparison reporting later. A baseline captures the original plan of the project and allows you to track the changes and deviations from the plan over time. You can create multiple baselines for a project and compare them with the current state of the project. You can find more information about baselines in the Product Documentation for ServiceNow.
NEW QUESTION # 24
What does the project status report allow project managers to do?
Choose 2 answers
- A. View the WBS
- B. Print as a PDF attachment
- C. View the project Gantt chart
- D. Show historical trend of project KPI's
Answer: B,D
Explanation:
Explanation
The project status report allows project managers to do the following:
Show historical trend of project KPI's: The project status report displays the key performance indicators (KPIs) of the project, such as schedule variance, cost variance, and earned value. It also shows the historical trend of these KPIs over time, which helps project managers monitor the progress and performance of the project. You can find more information about the project status report KPIs in the Product Documentation for ServiceNow.
Print as a PDF attachment: The project status report can be printed as a PDF attachment and sent to the stakeholders or sponsors of the project. This helps project managers communicate the status and health of the project in a clear and concise format. You can find more information about the project status report PDF attachment in the Product Documentation for ServiceNow.
NEW QUESTION # 25
If Scenario Planning for PPM is installed, a portfolio manager can access the Portfolio Planning Workbench by navigating to which of the following?
Choose 2 answers
- A. Project module
- B. Portfolio Planning related link
- C. Portfolio Planning Workbench module
- D. Program Workbench
Answer: B,C
Explanation:
Explanation
According to the Scenario Planning for PPM document, a portfolio manager can access the Portfolio Planning Workbench by navigating to either the Portfolio Planning related link on the portfolio form or the Portfolio Planning Workbench module under the Portfolio Planning application menu. The other options are not correct, as they do not lead to the Portfolio Planning Workbench. The Project module is under the Project Portfolio Management application menu and the Program Workbench is under the Program Management application menu.
NEW QUESTION # 26
What is the demand workbench used for?
Choose 2 answers
- A. Comparing and prioritizing demands against other demands
- B. Approving ideas
- C. Approving demands
- D. Comparing demands with portfolios
Answer: A,D
Explanation:
Explanation
The demand workbench is a feature of ServiceNow Demand Management that allows you to view and assess business demands in a single place. You can use the demand workbench to compare demands with portfolios and see how they align with your strategic goals and objectives. You can also use the demand workbench to compare and prioritize demands against other demands based on their scores, risks, and benefits. You can find more information about the demand workbench in the Product Documentation for ServiceNow.
NEW QUESTION # 27
The Project management application supports two types of external dependencies. What are they?
Choose 2 answers
- A. Milestone Dependency.
- B. Soft Dependency.
- C. Change Dependency.
- D. Hard Dependency.
- E. Task Dependency.
Answer: B,D
Explanation:
Explanation
The Project Management application supports two types of external dependencies: hard dependency and soft dependency. A hard dependency is a dependency that must be met before a task can start or finish. A soft dependency is a dependency that is preferred but not mandatory for a task to start or finish. You can find more information about these dependency types in the Product Documentation for ServiceNow.
NEW QUESTION # 28
Which demand category would a demand manager select, if they need to create an enhancement?
- A. Strategic
- B. Change
- C. Operational
- D. Defect
Answer: C
NEW QUESTION # 29
Which stage of the Now Create methodology includes Transition, Mobilize, Prepare and Conduct?
- A. Initiate
- B. Prepare
- C. Close
- D. Transition
Answer: D
Explanation:
Explanation
The Transition stage of the Now Create methodology includes the activities of Transition, Mobilize, Prepare and Conduct. This stage is focused on transitioning the solution from development to production, mobilizing the stakeholders for the go-live, preparing the environment and data for the launch, and conducting the final testing and validation. You can find more information about the Transition stage in the Now Create ebook or the Project Methodology website for ServiceNow.
NEW QUESTION # 30
How many WBS levels can be shown on the planning console?
- A. Three.
- B. One.
- C. No Limit.
- D. Two.
Answer: C
Explanation:
Explanation
According to the ServiceNow documentation1, the planning console can show as many WBS levels as desired, starting from the level 1 to the lowest system components. The WBS levels can be expanded or collapsed by clicking the plus or minus icons next to the task names. The planning console also allows users to create, edit, and delete tasks, as well as add dependencies, assign resources, and track progress.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/conc
NEW QUESTION # 31
In which table can you find cost information for a specific fiscal period?
- A. pm_project
- B. expense_line
- C. cost_plan_breakdown
- D. cost_plan
Answer: C
Explanation:
Explanation
According to the ServiceNow documentation1, the cost_plan_breakdown table stores the cost information for a specific fiscal period. This table contains the fields such as cost plan, fiscal period, amount, and currency.
The other options are incorrect because:
B: pm_project: The pm_project table stores the information about projects, such as name, description, state, and status2.
C: cost_plan: The cost_plan table stores the information about cost plans, such as name, type, and project3.
D: expense_line: The expense_line table stores the information about expense lines, such as expense type, amount, and date4.
1:
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
https://docs.servicenow.com/bundle/vancouver-it-business-management/page/product/project-management/refer
NEW QUESTION # 32
What features are not included in a teamspace application but can be added in teamspace settings? Choose 2 answers
- A. Project
- B. Idea
- C. Demand Assessments
- D. Workbench configuration
Answer: B,C
Explanation:
Explanation
According to the Teamspaces document, features such as idea and demand assessments are not included in a teamspace application by default, but can be added in teamspace settings. Idea is a feature that allows users to submit and vote on ideas for new or improved products, services, or processes. Demand assessments are a feature that allows users to evaluate the demands based on various criteria, such as strategic alignment, risk, and return on investment. The other options are not correct, as they are features that are included in a teamspace application by default. Workbench configuration is a feature that allows users to customize the workbench for the teamspace. Project is a feature that allows users to create and manage projects within the teamspace.
NEW QUESTION # 33
Which plugin activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation?
- A. Agile Development 2.0
- B. Test Management 2.0
- C. Ideation with PPM
- D. Resource Management
Answer: C
Explanation:
Explanation
According to the Innovation Management document, the plugin that activates the Ideas module to gather and evaluate ideas efficiently, and quickly identify ideas for implementation is Ideation with PPM. This plugin enables the Innovation Management application, which allows organizations and employees to collect, vote on, manage, and collaborate on ideas from a centralized location. The other options are not correct, as they are not plugins that activate the Ideas module. Test Management 2.0 is a plugin that enables the Test Management
2.0 application, which allows users to create, plan, and execute tests. Agile Development 2.0 is a plugin that enables the Agile Development 2.0 application, which allows users to manage scrum or development work throughout the lifecycle. Resource Management is a plugin that enables the Resource Management application, which allows users to manage resource plans and allocations.
NEW QUESTION # 34
What information are users required to enter on a cost plan for a demand?
- A. Cost type
- B. Functional currency
- C. Total planned cost
- D. Discount Rate %
Answer: A
Explanation:
Explanation
According to the Cost plan breakdown document, users are required to enter the cost type for each cost plan line item. Cost type is a mandatory field that specifies the type of cost, such as labor, software, hardware, etc.
The other options are not required fields for a cost plan for a demand. Discount Rate % is an optional field that applies a discount rate to the cost plan. Total planned cost is a read-only field that displays the sum of the planned cost for all the cost plan breakdowns. Functional currency is a system property that defines the currency used for cost management.
NEW QUESTION # 35
What is the formula for Committed Utilization?
- A. (Allocated Hours + Confirmed Hours)/Capacity
- B. Confirmed Hours/Capacity
- C. Assigned Hours/Capacity
- D. Allocated Hours/Capacity
Answer: B
NEW QUESTION # 36
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