Exam Questions and Answers for Advanced-Administrator Study Guide Questions and Answers!
Salesforce Certified Advanced Administrator Certification Sample Questions and Practice Exam
NEW QUESTION # 42
The director of sales wants to make sure that every opportunity has either a sales engineer or an account executive assigned to the deal.
How should the administrator meet this requirement?
- A. Assign a task to the owner if an opportunity is created without one of these fields filled out.
- B. Write a validation rule that checks if the fields are blank and require that one of them of completed in order to save the opportunity.
- C. Create a different record type for deals with Sales Engineers and deals with Account Executives to capture one or the other.
- D. Require the Sales Engineer and the Account Executive lookup fields on the page layout.
Answer: B
NEW QUESTION # 43
Which two deployment tools can be used to deploy metadata from a Developer Edition organization to another organization? (Choose two.)
- A. Change sets
- B. Ant Migration Tool
- C. Data Loader
- D. Salesforce Extensions for Visual Studio Code
Answer: A,D
NEW QUESTION # 44
DreamHouse Realty has a rental team and a real estate team. The two teams have different safes processes and capture different client information on their opportunities.
How should an administrator extend the Opportunity object to meet the teams' different needs?
- A. Create Opportunity Teams for the Rental and Real Estate Teams and make appropriate fields visible to only the necessary team.
- B. Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams.
- C. Leverage Opportunities for the Real Estate Team and create a new custom object for the Rental Team Opportunities.
- D. Add a section for Rental and a section for Real Estate on the Opportunity Master Record Type to keep the information separate.
Answer: B
Explanation:
Explanation
Use separate record types, page layouts, and sales processes for the Rental and Real Estate Teams is how the administrator should extend the Opportunity object to meet the teams' different needs. Record types are a way to offer different business processes, picklist values, and page layouts to different users based on their profiles or permission sets. Page layouts are a way to control the layout and organization of fields, buttons, related lists, and other components on a record page. Sales processes are a way to define the stages that an opportunity goes through from creation to close. By using separate record types, page layouts, and sales processes for each team, the administrator can customize the opportunity object according to their different requirements and preferences.
NEW QUESTION # 45
Which two should an administrator consider when setting up Salesforce CRM Content ?Choose
2 answers.
- A. The library type determines the size of files that can be contributed to content.
- B. An approval process can ensure that all product-related content is reviewed.
- C. The content type determines which fields appear on the Content Detail page layout.
- D. A validation rule can ensure a description is required for all contributed content.
Answer: C,D
NEW QUESTION # 46
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?
- A. Contact sharing settings have Grant Access Using Hierarchies unchecked.
- B. The contact has not been manually shared with the manager.
- C. Contact sharing settings are Private.
- D. The contact is not linked to an account.
Answer: C
NEW QUESTION # 47
Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.
How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?
- A. Grant access using hierarchies via the sharing settings.
- B. Use validation rules targeting the logged-in user.
- C. Add View All access for the object via the managers profile.
- D. Create sharing rules for each manager based on the record owner.
Answer: A
Explanation:
To ensure that sales reps' managers can view records containing customer's credit information but their colleagues cannot, NTO should grant access using hierarchies via the sharing settings. This option allows users above another user in the role hierarchy to have access to records owned by or shared with users below them in the hierarchy. References: https://help.salesforce.com/s/articleView?id=sf.admin_sharing.htm&type=5
NEW QUESTION # 48
A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.
What should an administrator do to troubleshoot this issue?
- A. Check the user profile permissions on the Opportunity object to see if they have permission to delete.
- B. Run a report of all opportunities to identify other possible duplicates.
- C. Change the user's profile to System Administrator so they have full permissions to delete object records.
- D. Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.
Answer: A
Explanation:
The user profile permissions on the Opportunity object is the item that the administrator should review to find out why the user is unable to delete the duplicate record. The user profile permissions determine what users can do with records and objects in Salesforce, such as creating, editing, deleting, viewing, or sharing. In this case, the administrator should check if the user has the Delete permission on the Opportunity object, which allows them to delete opportunity records that they own or have access to. If not, the administrator can either grant them this permission or delete the record for them. References:
https://help.salesforce.com/s/articleView?id=sf.admin_general_permissions.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admin_object_permissions.htm&type=5
NEW QUESTION # 49
An administrator need a business process automated, but only for certain user and profiles. The administrator will need to frequently update which users and profiles will use the process. After evaluating the declarative options, it was determined that this functionality must be done via an Apex trigger.
What software requirement should the administrator request so that process execution can be declaratively controlled?
- A. Use a custom permission set that is assigned to the user.
- B. Use a System permission that is assigned to the user or profile.
- C. Use Process Automation Setting in Setup to the appropriate users or profiles.
- D. Use Apex Class Access to assign the Apex code to the user or profile.
Answer: A
Explanation:
Explanation
Use a custom permission set that is assigned to the user because custom permissions are a way to grant access to custom processes or functionality based on user profiles or permission sets. Custom permissions can be referenced by Apex code, validation rules, flows, or other logic to control whether a process should run for a user or not. Custom permissions can be used to declaratively control process execution by assigning them to users or profiles.
NEW QUESTION # 50
Cloud Kicks (CK) has e sneaker maintenance plan that It Includes with all orders for Its new line of Bluetooth-enabled custom sneakers. The sneaker maintenance plan gives each customer 6 months of phone support in case they have Issues with their new sneakers. The administrator at CK is having a hard time keeping up with the work associated with managing the maintenance plan.
What should the administrator do to help manage the plan?
- A. Ensure milestones are in place for the maintenance plan.
- B. Set up and configure entitlement templates.
- C. Create a support process for the maintenance plan.
- D. Use Flow to automatically create and assign entitlements.
Answer: B
NEW QUESTION # 51
Cloud Kicks uses a dashboard with multiple components based on Account, Case, and Opportunity reports. The system administrator adds a dashboard filter on Account Owner. When filtering the dashboard by Account Owner, records are now missing from several Opportunity components.
What is the recommended way for the system administrator to resolve this issue?
- A. On the Opportunity components, change the equivalent field.
- B. Create a joined Accounts and Opportunities report for the components.
- C. Add a cross-filter to the Opportunity source reports.
- D. Use a custom report type for Accounts with or without Opportunities.
Answer: C
NEW QUESTION # 52
The administrator needs to give an IT Manager full access to customize Salesforce. How can this be accomplished?
- A. Create a delegated Administrator group
- B. Create a permission set and grant edit access to all objects
- C. Create a permission set and grant Customize Application permission
- D. Create a new profile for the user and grant edit access to all objects
Answer: C
NEW QUESTION # 53
AW Computers is looking to enhance Salesforce to track conference rooms and IT equipment. An administrator has created a custom object called Room. The administrator also created a custom object called Equipment. This object has two fields: a currency field Price, and a lookup relationship to Room. While performing user acceptance testing, management requested to roll up all the Price values and display them on the corresponding Room record.
How should an administrator accomplish this?
- A. Make record-triggered flows whenever Equipment records are created, modified, or deleted.
- B. Configure a roll-up summary field on Equipment.
- C. Write record-triggered flows whenever Room records are created, modified, or deleted.
- D. Create a roll-up summary field on Room.
Answer: A
NEW QUESTION # 54
An administrator at Cloud Kicks has been tasked by the compliance team to flag where sensitive information is stored in Salesforce.
What feature should the administrator use to fulfill this requirement?
- A. Schema Builder
- B. Data Classification
- C. Field-Level Security
- D. Classic Encryption
Answer: B
Explanation:
Explanation
Data Classification is the feature that the administrator should use to flag where sensitive information is stored in Salesforce. Data Classification is a feature that allows administrators to flag where sensitive information is stored in Salesforce by assigning sensitivity and classification levels to fields. Data Classification can help administrators comply with data privacy regulations and best practices by identifying and managing sensitive data in their orgs.
NEW QUESTION # 55
A custom object called Deliveries is created with a Master-detail relationship to Opportunities.
Which report type is created?
- A. Opportunities and Deliveries
- B. Deliveries with Opportunities
- C. None. A custom report type will need to be created manually
- D. Opportunities with Deliveries
Answer: D
NEW QUESTION # 56
How can additional permissions be given to a user without editing the profile itself? Choose two answers. * (1 Point)
- A. delegated administration
- B. sharing rule
- C. role hierarch
- D. permission set
Answer: A,D
NEW QUESTION # 57
Which feature is required to use Territory Management?
- A. Advanced Currency Management
- B. Collaborative Forecasting
- C. Customizable Forecasting
- D. Multiple Currencies
Answer: C
NEW QUESTION # 58
If an administrator uses the data loader to transfer ownership of account records, what will be the result?
Choose 2 answers
- A. All new owners are automatically notified of their new account ownership
- B. All account teams are removed from the records that are transferred
- C. All manual sharing is removed from the records that are transferred
- D. All ownership based sharing rules for the records are recalculated
Answer: C,D
NEW QUESTION # 59
A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why is the sales manager unable to view the contact?
- A. Contact sharing settings have grant access using hierarchies unchecked
Answer: A
NEW QUESTION # 60
If using the Salesforce Data Loader, you need to use your username, password and:
Select one:
- A. Security Token.
- B. A security key.
- C. A one-time password.
- D. A CAPTCHA.
Answer: A
NEW QUESTION # 61
What are the types of Pricebook ? Choose 2
- A. Master Price
- B. List Price
- C. Standard
- D. Discount
Answer: B,C
NEW QUESTION # 62
The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed.
What should be implemented to prevent this conflict from happening?
- A. Test changes in a shared sandbox.
- B. Build automation and validation rules using screen flows.
- C. Review the setup audit trail prior to changes.
- D. Refresh the full copy sandbox daily.
Answer: A
Explanation:
Explanation
A sandbox is a copy of a production org that can be used for development, testing, or training purposes.
Sandboxes allow administrators to make changes and test them without affecting the live production org. A shared sandbox is a type of sandbox that can be used by multiple users or teams to collaborate on development or testing projects. By testing changes in a shared sandbox, the AW Computing administrator team can avoid conflicts and errors when deploying changes to production. References:
https://help.salesforce.com/s/articleView?id=sf.data_sandbox.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.data_sandbox_environments.htm&type=5
NEW QUESTION # 63
AW Computing has a private sharing model for Its accounts, but a sales rep occasionally needs ass/stance from an engineer. What feature should be used to grant the engineer access to the necessary account, while maintaining the company's data security?
- A. Account Teams
- B. Permission Set Group
- C. Permission Set
- D. Custom Profile
Answer: A
Explanation:
Explanation
Account teams are groups of users who work together on an account. Administrators can enable account teams and grant team members different levels of access to accounts and related records such as contacts, opportunities, and cases. By using account teams, Cloud Kicks can grant engineers access to the necessary accounts when they need assistance from them, while maintaining data security for other accounts that they do not need to access. References: https://help.salesforce.com/s/articleView?id=sf.accountteam.htm&type=5
NEW QUESTION # 64
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Salesforce Advanced-Administrator Exam consists of 60 multiple-choice questions and has a time limit of 105 minutes. Advanced-Administrator exam covers a wide range of topics, including Salesforce data management, security, automation, and customization. Advanced-Administrator exam also assesses an individual's ability to design and implement complex business processes using Salesforce workflows, process builder, and approval processes.
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