Pass Your CIMA Exam with E3 Exam Dumps (Updated 282 Questions)
E3 Exam Dumps - CIMA Practice Test Questions
NEW QUESTION 155
A fresh-food packaging manufacturer has recently changed the design of its packaging in order to reduce the amount of non-recyclable material. Its immediate customer, a large fresh-food wholesaler, does not see the need for this re-design as it believes that it will adversely affect the storage of the fresh food. However, the final customer, a large supermaket chain, has expressed strong interest in the new packaging design, as the supermarket chain has strict Corporate Social Responsibility targets to achieve.
Which of the following statements most appropriately describes the situation outlined above, from the perspective of the fresh-food packaging manufacturer?
- A. Pull supply chain management
- B. Value Chain management
- C. Downstream supply chain management
- D. Upstream supply chain management
Answer: C
NEW QUESTION 156
McKinsey's 7-S' model illustrates the complexity of factors that can influence organisational change Which TWO of the following statements are incorrect?
To make progress in one'S' you need to achieve success in the other 'Ss'
- A. The model features 3 'soft' factors, all of which are quantifiable
- B. The model intentionally has no starting point.
- C. All 7-S' factors vary in importance.
- D. 'Shared Values' are sometimes also described as 'Superordinate Goals'
Answer: B,D
NEW QUESTION 157
NNN is a logistics firm that contracts with online retailers (clients) to deliver parcels containing customers' purchases, to customers' home addresses. NNN holds inventory of the most frequently ordered products at its warehouses.
According to industry research, most clients require the contractors to deliver the customers their purchases soon after they place their order. They are not concerned with the environmental impact of the logistics process. They require very competitive delivery prices from their contractors.
Customer research reveals that households dislike being asked to stay at home for an entire day because logistics firms are unwilling to commit themselves to a precise delivery time. This problem has led to a small number of cases of customers arriving at the warehouses of logistics firms demanding to take their purchases away with them. Most households do not consider the environmental policies or performance of the firms they buy from.
The logistics industry is very competitive and NNN wants to protect its existing contracts and to win more. It needs to focus its resources on the 'things that must go right' in order for it to succeed.
Which THREE of the following are Critical Success Factors (CSFs) for NNN?
- A. Business processes that deliver to households at the promised time + or - 15 minutes.
- B. Warehouses in areas of lowest feasible operating cost.
- C. A comprehensive policy on emissions and Corporate Social Responsibility (CSR).
- D. A shorter average time between receipt of an instruction from its client and delivery to the customer.
- E. A car park and waiting room for customers at each warehouse.
Answer: A,B,D
NEW QUESTION 158
ZZZ is a retailing Organization that is suffering falling market share and falling profits.
ZZZ has a new Chief Executive Officer (CEO) who is urgently setting up a strategic performance evaluation system. This will involve identifying Critical Success Factors (CSFs) and then monitoring Key Performance Indicators (KPIs).
Advise the CEO which of the following statements is suitable for the role that a Chartered Global Management Accountant should undertake.
- A. Help strategic management to clarify CSFs then develop KPIs, and report on ZZZ's performance against them.
- B. Develop KPIs from a range of external data and report on ZZZ's performance against them.
- C. Identify CSFs, develop KPIs, and report on ZZZ's performance against them.
- D. Act as a change leader in developing the strategic performance evaluation system.
Answer: A
NEW QUESTION 159
LMN is a fast food manufacturer that makes 'Ready-meals'.
Place the appropriate stage of the Value Chain against each of the activities below:
Answer:
Explanation:
NEW QUESTION 160
Which THREE of the following statements are correct in relation to the use of the Performance Pyramid?
- A. It derives from the idea that an Organization operates at different levels.
- B. One of the aspects of the pyramid is Stakeholders.
- C. It highlights the links running between the company's corporate vision and its functional objectives.
- D. The pyramid includes a specific cost aspect which considers the cost figures in the management accounts.
- E. The productivity aspect refers to the management of output at the business operating systems level of the Organization.
Answer: A,C,E
NEW QUESTION 161
SDC is a medium sized IT systems development company SDC employs highly qualified and experienced systems development experts. It invests heavily in staff training and development and as a result, staff are highly motivated and staff turnover is low. SDC has a strong culture of team work and innovation, which the senior managers believe is the basis of SDC's success. The senior managers, who are also the founders of SDC, are highly experienced and have a strong vision for the business.
Which THREE of the following factors would be the mam focus of a resource audit for SDC?
- A. Make-up
B Markets - B. Machinery
- C. Money
- D. Management
- E. Manpower
Answer: A,D,E
NEW QUESTION 162
JKL is a bank with a large number of personal customers.
A member of staff has reported their loss of a portable electronic storage device to his line manager.
The portable electronic storage device contains customer account details, including secure information such as personal login details to access personal accounts. JKL has a clear policy that forbids staff from downloading customer data on to portable electronic storage devices.
It would be difficult for a member of the public to access the information on the device.
Which of the following would you advise JKL to do?
- A. Let the staff member explain why they downloaded data before deciding on their dismissal.
- B. Wait for customers to query unusual transactions and refund any money they have lost.
- C. Notify all customers of the loss and advise them to monitor their accounts for unusual transactions.
- D. Retain the staff member and monitor them secretly to establish whether they are engaged in a fraud.
Answer: C
NEW QUESTION 163
Which THREE of the following statements are valid when considering setting and developing objectives for Not For Profit Organisations (NFPOs)?
- A. NFP organisations use an approach based upon the three E's of efficiency, effectiveness and environment to set objectives
- B. The objective setting exercise must balance the interests and concerns of all stakeholders, which may result in the NFP organisations setting a range of differing objectives.
- C. Objectives will not be based on profit achievement but rather on achieving a particular response from various stakeholders.
- D. ln NFP organisations efficiency and effectiveness are very important, but there is a risk efficiency becomes more important than service effectiveness
- E. In setting these objectives NFP organisations will never consult or seek wider participation from other interested groups
Answer: B,C,D
NEW QUESTION 164
Porter suggests that competitive advantage can be attained by organising value-adding activities in support of the generic strategies which he identified.
Place the appropriate generic strategy against each of the value-adding activities.
Answer:
Explanation:
NEW QUESTION 165
Porter suggests that competitive advantage can be attained by organising value-adding activities in support of the generic strategies which he identified.
Place the appropriate generic strategy against each of the value-adding activities.
Answer:
Explanation:
NEW QUESTION 166
In respect of mission statements, place the word "characteristic" or "purpose" against the relevant activity.
Answer:
Explanation:
NEW QUESTION 167
Which of the following statements is NOT a role for Management Accountants involved in the strategy development process?
- A. Consider and raise awareness of the ethical impact of proposed strategic decisions.
- B. Assist the Board in determining risk appetite.
- C. Integration of financial and non-financial information.
- D. Writing the Annual Report.
Answer: B
NEW QUESTION 168
Porter suggests that competitive advantage can be attained by organising value-adding activities in support of the generic strategies which he identified.
Place the appropriate generic strategy against each of the value-adding activities.
Answer:
Explanation:
NEW QUESTION 169
You are responsible for managing a small team of people tasked with implementing a new environmental management reporting system across all Group subsidiaries. Senior management teams within subsidiary businesses are increasingly resisting the introduction of the system. Place your recommended approach for dealing with each of the following comments.
Answer:
Explanation:
NEW QUESTION 170
BBB is a publisher. As a consequence of BBB using the Internet to outsource its typesetting and studio activities it has been able to move its few remaining staff into much smaller and less expensive office accommodation.
Which activity in Porter's Value Chain has benefitted from BBB's use of information systems?
- A. Infrastructure
- B. Sales and marketing
- C. Outbound logistics
- D. HR management
Answer: A
NEW QUESTION 171
Select the MOST appropriate leadership style to manage each change situation outlined below.
Answer:
Explanation:
NEW QUESTION 172
Lynch developed the performance pyramid to define the links between objectives and performance measures. Which THREE of the following statements apply to the performance pyramid?
- A. The business operating systems level includes the market-related Critical Success Factors.
- B. The right-hand side of the pyramid contains measures which are predominantly non-financial.
- C. The lowest level of the pyramid contains the day-to-day operational measures.
- D. The performance pyramid is designed to ensure that all activities support the Organization's vision.
- E. The business unit level includes measures which relate to internal systems needed to meet customers' needs.
- F. The left-hand side of the pyramid contains measures which have an external focus.
Answer: C,D,F
NEW QUESTION 173
Company TTT produces a range of products, including products T1 and T5.
Product T1: Profitability has declined in recent years, although small profits continue to be made as the market contracts due to changing customer pReferences. Overall market share is low and continues to reduce.
However, in addition to external sales T1 is also used as a component of product T5.
Product T5: A market leader within a low growth market, sources components both externally and from TTT's other subsidiaries. T5 benefits from significant economies of scale and TTT has recently considered modernizing its T5 production line but following a cost benefit analysis, decided not to proceed.
Which of the following is an appropriate strategy for TTT to adopt?
- A. Divest both product T1 and product T5.
- B. Harvest product T1 and Divest product T5.
- C. Harvest both product T1 and product T5.
- D. Divest product T1 and Harvest product T5.
Answer: B
NEW QUESTION 174
HH is an outdoor theatre which is based in the capital city of country N. Tickets for shows can be booked at the ticket office or online. HH has identified the following critical success factors (CSFs):
An excellent, online ticket booking system
Customer satisfaction
Which of the following would be suitable key performance indicators (KPIs) for HH? (Choose all that apply.)
- A. Employee turnover.
- B. Number of returning customers each year.
- C. Percentage of ticket bookings aborted before completion.
- D. Profit from sales of snacks and drinks.
- E. Customer show ratings, scored out of ten.
- F. Number of customer complaints.
Answer: C,F
NEW QUESTION 175
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