Get New 2021 Valid Practice SAP Certified Application Associate C-C4H510-01 Q&A - Testing Engine [Q29-Q49]

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Get New 2021 Valid Practice SAP Certified Application Associate C-C4H510-01 Q&A - Testing Engine

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SAP C-C4H510-01 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Communication channels for Service Tickets. Knowledge Base in SAP Service Cloud
  • Explain Warranty Management & its usage in Service Tickets
Topic 2
  • Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations
  • Communication Channel and Knowledge Base
Topic 3
  • Explain Maintenance Plan & its usage in Service Tickets
  • Perform tasks associated with the maintenance of employees
Topic 4
  • Identify fine-tuning timeline and dependencies in the context of the overall project plan
  • Explain Time Recording and Fulfillment in Service Tickets
Topic 5
  • Explain Installed Base & its usage in Service Tickets
  • Identify different components of custom reports and interactive dashboards
Topic 6
  • Identify the different Service Processes and their capabilities
  • Explain Contracts & Case Management in Service Tickets
Topic 7
  • Setup Service Levels, Categories and define Work Distribution rules for Service Process
  • Set up a notification process and configure conditions and actions for workflows
Topic 8
  • Identify how to use personalization and extensibility
  • Explain Registered Products & their usage in Service Tickets

 

NEW QUESTION 29
Which of the following tasks can you perform using the fine-tuning activity for service processing?
There are 2 correct answers to this question.
Response:

  • A. Assign tickets to the last processor
  • B. Manage business tasks for employee support
  • C. Create or delete custom channels
  • D. Disable the profanity check for outbound responds

Answer: B,D

 

NEW QUESTION 30
Which of the following business objects synchronize bi-directionally between Outlook and SAP Hybrid Cloud for Customer?
There are 2 correct answers to this question.
Response:

  • A. Account contacts
  • B. Tasks
  • C. Leads
  • D. Visits

Answer: A,B

 

NEW QUESTION 31
Which of the following granularities can you use to define discount lists in SAP Hybris Cloud for Customer?
There are 2 correct answers to this question.
Response:

  • A. Customer Specific
  • B. Customer Specific Product Discount
  • C. Customer Specific Sales Organization Discount
  • D. Overall Customer Group Discount

Answer: B,D

 

NEW QUESTION 32
Which business objects can you add to a maintenance item in a time-based maintenance plan?
There are 3 correct answers to this question.
Response:

  • A. Installed base
  • B. Registered product
  • C. Spare part
  • D. Functional location
  • E. Contract

Answer: B,D,E

 

NEW QUESTION 33
Which of the following objects can you integrate with SAP CRM?
There are 2 correct answers to this question.
Response:

  • A. Vendors
  • B. Service requests
  • C. Social media profiles
  • D. Van stock
  • E. Opportunities

Answer: B,C,E

 

NEW QUESTION 34
Which of the following objects deliver a default approval process?
There are 3 correct answers to this question.
Response:

  • A. Visit
  • B. Ticket
  • C. Campaign
  • D. Opportunity

Answer: B,C,D

 

NEW QUESTION 35
Which of the following data items are required to create a registered product?
There are 2 correct answers to this question.
Response:

  • A. Customer
  • B. Serial ID
  • C. Warranty ID
  • D. Reference data

Answer: A,B

 

NEW QUESTION 36
What can you do to give the business user access to the Territory Management work center?
Please choose the correct answer.
Response:

  • A. Assign the employee to the organizational structure
  • B. Use business scoping for the authorization of Territory Management
  • C. Create a new business role with the work center and assign it to the business user
  • D. Assign the business user to a territory

Answer: C

 

NEW QUESTION 37
Which of the following activities are required for a successful integration project with SAP Hybris Cloud for Customer and an SAP on-premise solution?
There are 3 correct answers to this question.
Response:

  • A. Determine the number of custom fields early in the project.
  • B. Ensure the project team includes functional and technical resources.
  • C. Prepare for manual data migration early in the project.
  • D. Configure pre-packaged integration content.
  • E. Ensure the project team has administrative access rights.

Answer: A,B,D

 

NEW QUESTION 38
You are defining a service level determination rule. Which service catalog categories can you include in this rule?
There are 2 correct answers to this question.
Response:

  • A. Object category
  • B. Service category
  • C. Incident category
  • D. Cause category

Answer: B,C

 

NEW QUESTION 39
You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

  • A. You create the contact master record only and add it to the account hierarchy.
  • B. You create the contact for the first account and add the same contact to the second account.
  • C. You create different contacts for each account.
  • D. You merge both accounts and create the contact record for that account.

Answer: B

 

NEW QUESTION 40
You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
Please choose the correct answer.
Response:

  • A. It removes only accounts with multiple territories from the territory realignment run.
  • B. It aligns the account territory determination with the territory realignment run.
  • C. It removes the account from the territory realignment calculation.
  • D. It removes the employee from the territory realignment calculation.

Answer: C

 

NEW QUESTION 41
Which of the following actions can you perform with the Administration Adaptation function?
There are 3 correct answers to this question.
Response:

  • A. Assign a page layout to achieve dynamic user interfaces
  • B. Edit custom forms and reports
  • C. Disable Key User properties
  • D. Change My Settings
  • E. Create and extension field and define its properties

Answer: A,C,E

 

NEW QUESTION 42
Which of the following are functions of custom report creation in SAP Cloud for Customer?
There are 3 correct answers to this question.
Response:

  • A. Custom reports can be created by sales employees
  • B. Custom calculated key figures are allowed
  • C. Variable selection is possible
  • D. Custom report creation is supported with a guided procedure
  • E. Custom reports require new data sources

Answer: B,C,D

 

NEW QUESTION 43
You need to change the access for a work center for several users to 'read only'. Which setting do you use to apply restriction rules?
Please choose the correct answer.
Response:

  • A. The parent work center.
  • B. The access context.
  • C. Any field of the business object.
  • D. The authorization object.

Answer: B

 

NEW QUESTION 44
Which of the following functions can you perform using the Language Adaptation Tool?
Please choose the correct answer.
Response:

  • A. Translate work center and view labels
  • B. Translate notes entered by a user
  • C. Translate all buttons
  • D. Translate extension field labels

Answer: A

 

NEW QUESTION 45
What must you maintain to transfer data into SAP Hybris cloud for customer?
Please choose the correct answer.
Response:

  • A. Migration Templates
  • B. ID Mapping
  • C. Number ranges for business objects
  • D. Code List Mapping

Answer: D

 

NEW QUESTION 46
Which of the following components of computer telephony integration (CTI) are delivered by SAP Cloud for Customer?
There are 2 correct answers to this question.
Response:

  • A. CTI client server
  • B. Service request creation
  • C. Live activity pane
  • D. CTI client adapter

Answer: C,D

 

NEW QUESTION 47
Your customer defines a person who is responsible for checking every SAP Hybris Cloud for Customer upgrade. Upgrade notification need to be send via e-mail to this person.
Which of the following steps must you perform in SAP Hybris Cloud for Customer to set this up?
Please choose the correct answer.
Response:

  • A. Define the contact person in the Administration work center.
  • B. Update the contact details in your organization structure.
  • C. Define a new service agent.
  • D. Define the contact person in the Service Control Center.

Answer: D

 

NEW QUESTION 48
When using data migration templates for the initial load, which activities are steps in migration process?
There are 3 correct answers to this question.
Response:

  • A. Active the migration templates in scoping
  • B. Upload data from the template file
  • C. Import the provided migration template in Data Workbench
  • D. Find and fix errors in the data file
  • E. Align data fields with input fields

Answer: B,C,E

 

NEW QUESTION 49
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C-C4H510-01 Braindumps Real Exam Updated on Nov 11, 2021 with 120 Questions: https://www.torrentvalid.com/C-C4H510-01-valid-braindumps-torrent.html