[Dec 26, 2023] Fully Updated Free Actual Salesforce Nonprofit-Cloud-Consultant Exam Questions
Free Nonprofit-Cloud-Consultant Questions for Salesforce Nonprofit-Cloud-Consultant Exam [Dec-2023]
The Salesforce Nonprofit-Cloud-Consultant exam covers topics such as Nonprofit Cloud data architecture, Nonprofit Success Pack (NPSP) configuration, program management, fundraising and donations management, and volunteer management. Nonprofit-Cloud-Consultant exam consists of 60 multiple-choice questions that must be completed within 105 minutes. Nonprofit-Cloud-Consultant exam can be taken online or in-person at a Salesforce testing center. Passing the exam is a crucial step towards becoming a Salesforce Certified Nonprofit Cloud Consultant and gaining recognition as an expert in Salesforce solutions for nonprofit organizations.
Salesforce Nonprofit-Cloud-Consultant exam is designed for professionals who specialize in helping nonprofit organizations leverage the power of Salesforce to achieve their mission. Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam certification validates the skills and knowledge required to implement and customize Salesforce Nonprofit Cloud solutions, including donor management, program management, marketing, and volunteer management. Candidates who pass the exam will become Salesforce Certified Nonprofit Cloud Consultants, recognized as experts in the field.
Salesforce Nonprofit-Cloud-Consultant certification is a program designed for professionals who work in the nonprofit sector and want to improve their knowledge and skills in using Salesforce to manage their organization's operations. It is a globally recognized certification offered by Salesforce that assesses the candidate's expertise in implementing and configuring the Salesforce Nonprofit Cloud. Salesforce Certified Nonprofit Cloud Consultant (SP20) Exam certification exam is ideal for professionals who work as consultants, administrators, or developers in the nonprofit sector and want to differentiate themselves from other professionals.
NEW QUESTION # 41
A nonprofit needs a marketing automation tool. They want to segment and target supporters over time, based on the supporters' engagement and how they interact with the nonprofit's emails. The nonprofit needs to create emails using Lightning Email Templates.
Which marketing automation tool should a consultant recommend?
- A. Pardot
- B. Salesforce Flow
- C. Email Studio
- D. List Emails
Answer: A
Explanation:
https://www.salesforce.org/blog/how-nonprofits-can-use-pardot-for-moves-management/
NEW QUESTION # 42
A nonprofit wants a report that shows Opportunity and General Accounting Unit (GAU) custom field data for gifts to the "General Fund' GAU. The nonprofit wants to add filters so only the gifts connected to the 'Annual Campaign' are shown.
Which report should the consultant implement?
- A. Opportunity report type with cross filter for Opportunities with GAU Allocations and filter on Opportunity object for the Primary Campaign Source = 'Annual Campaign' and on the GAU Allocations object for General Accounting Unit ยป 'General Fund'
- B. Opportunity report type with cross filter for Opportunities with GAU Allocations with filter on the cross filter for Campaign = 'Annual Campaign' and General Accounting Unit = 'General Fund'
- C. GAU Allocations with Opportunity report type and filter on the Opportunity object for the Primary Campaign Source = 'Annual Campaign' and filter on the GAU Allocation object for General Accounting Unit = 'General Fund'
- D. GAU Allocations with Opportunity report type and filter on the GAU Allocation object for Campaign = 'Annual Campaign" and General Accounting Unit = 'General Fund'
Answer: D
NEW QUESTION # 43
The development director at a nonprofit needs to track grant lifecycles using NPSP, including assigning actions to staff members, tracking applications, reporting deadlines, and summarizing the total amount awarded with payments.
How should the consultant model payments, applications, reporting deadlines, and actions in NPSP for the grant seeking institution?
A)
B)
C)
D)
- A. Option D
- B. Option C
- C. Option B
- D. Option A
Answer: C
Explanation:
https://www.freecram.com/question/Salesforce.Nonprofit-Cloud-Consultant.v2020-09-19.q37/the-development-director-at-a-nonprofit-needs-to-track-grant-lifecycles-using-the-npsp-including-assignin
NEW QUESTION # 44
A nonprofit client wants to connect directly to other nonprofits using Salesforce who have a very similar business use case.
Which resource is designed for this purpose?
- A. Salesforce.org website
- B. Power of Us Hub Solution Exchange
- C. Trailblazer Community User Group
- D. AppExchange
Answer: B
NEW QUESTION # 45
A multinational nonprofit wants all Apex error messages to be sent to a specific system admin.
How should the consultant configure NPSP to send error notifications only to this admin?
- A. Set the specific admin as the user to receive error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- B. Set all users except the specific admin as disabled for receiving error notifications on the NPSP Settings tab under System Tools > Error Notifications.
- C. Uncheck the Send Apex Warning Emails checkbox on all admins except for the specific admin.
- D. Change the profile for all users except the specific admin to something different than system admin.
Answer: C
Explanation:
Explanation
https://trailhead.salesforce.com/en/trailblazer-community/feed/0D54S00000A8JkQSAV
NEW QUESTION # 46
A donor donates $500 to a nonprofit that is matched by his employer. How are the hard credits and soft credits listed in NPSP?
- A. The donor has a hard credit of $500 and a soft credit of $500, and the employer has a hard credit of $500
- B. The donor has a hard credit of $500 and the employer has a soft credit of $500
- C. The donor has a hard credit of $500, the employer has a hard credit of $500, and there are no soft credits
- D. The donor has a soft credit of $500 and the employer has a hard credit of $500
Answer: B
NEW QUESTION # 47
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation.
The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?
- A. Contacts with Relationships
- B. Accounts with Contact Roles and Household
- C. Opportunities with Contact Roles
- D. Opportunities with Partial Soft Credits and Contacts
Answer: C
NEW QUESTION # 48
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?
- A. Set up a Reporting Snapshot on Opportunities.
- B. Run the NPSP Account SYBUNT and Contact SYBUNT reports.
- C. Create a joined report showing the two years side by side.
- D. Create a matrix report bucketing the dates you wish to compare.
Answer: B
NEW QUESTION # 49
A nonprofit is moving from a legacy donor management system to NPSP. The nonprofit wants to retain the legacy system's 150 donation appeal source codes as historical data.
What should the consultant recommend?
- A. Create a custom object "Legacy Source Code" and map a lookup field on Contacts and Opportunities when importing donations.
- B. Insert a Campaign for each Legacy Source code and, when importing Contacts and Opportunities, relate them to the Campaign.
- C. Add each legacy source code to the Lead Source picklist and set the code when inserting Contacts and Opportunities.
- D. Create a custom text field "Legacy Source Code" on Contact and Opportunity to store the legacy system's source codes.
Answer: D
Explanation:
https://www.plative.com/preparing-for-salesforce-data-migration-with-nonprofit-success-pack/
NEW QUESTION # 50
A nonprofit organization wants a report that compares giving at a consistent point in time from year to year.
Now should the consultant set this up?
- A. Run the NPSP Account SYBUNT and Contact SYBUNT reports.
- B. Set up a Reporting Snapshot on Opportunities.
- C. Create a joined report showing the two years side by side.
- D. Create a matrix report bucketing the dates you wish to compare.
Answer: B
NEW QUESTION # 51
A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points, and by defining specific goals with user stories.
What are two components of a user story the nonprofit should consider?
Choose 2 answers
- A. Associate an epic to each story.
- B. Assign a priority to each story.
- C. Align each story to the implementation vision.
- D. Include configuration instructions on each story.
Answer: B,C
NEW QUESTION # 52
A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?
- A. A preview sandbox has limited metadata storage.
- B. The API version in the preview sandbox differs from Production.
- C. A preview sandbox is only available in the Unlimited Edition.
- D. A support case is required to request a preview sandbox.
Answer: B
NEW QUESTION # 53
A nonprofit organization wants to integrate its event management system and Salesforce. The organization wants to automatically send event and event attendee data from its event management system and create Campaigns and Campaign Members in Salesforce on a daily basis. What should the consultant recommend?
- A. Export Campaign and Campaign Member information and import into the event management system
- B. Consider using Salesforce Connect
- C. Export event and event attendee information to the NPSP Import Template and import into Salesforce
- D. Consider using a middleware tool to integrate the event management system with Salesforce
Answer: D
NEW QUESTION # 54
When a system admin for a nonprofit times to import data into the NPSP Data Import Object, the error message: "The matching field you chose (Record ID) is not mapped and is required for an Update and Insert operation" appears.
What are two actions the system admin can take to resolve the error?
Choose 2 answers
- A. Select "Insert" if the admin is using the Salesforce Data Loader.
- B. Select --None-- for all matching fields if the admin is using the Salesforce Data Import Wizard.
- C. Select "Upsert" if the admin is using the Salesforce Data Loader.
- D. Select the appropriate Record ID in the Salesforce Data Import Wizard.
Answer: D
Explanation:
https://developer.salesforce.com/forums/?id=9060G000000I7sYQAS ,and "D".( https://powerofus.force.com/s/article/NPSP-Troubleshooting)
NEW QUESTION # 55
A nonprofit wants to deploy Nonprofit Cloud Case Management into its production org.
Which two prerequisites should be considered prior to installing Case Management?
Choose 2 answers
- A. Enable My Domain
- B. Ensure appropriate licenses are provisioned
- C. Install NPSP
- D. Ensure Volunteers for Salesforce is properly configured
Answer: A,C
NEW QUESTION # 56
A consultant is setting up a governance framework as part of a nonprofit organization implementation.
Which three elements should be included in a Salesforce-recommended governance structure? Choose 3 answers
- A. Release Management
- B. Center of Excellence
- C. Rules of Engagement
- D. Design Standards
- E. Agile Methodology
Answer: A,B,E
NEW QUESTION # 57
A consultant is training a system admin to prepare for a new release of a particular open source Nonprofit Cloud product.
Where are two places the system admin should look for release notes on the product?
Choose 2 answers
- A. The product's GitHub repository release page.
- B. The Salesforce Trust website.
- C. The Nonprofit Hub group in the Trailblazer Community.
- D. The Nonprofit Cloud release announcement group in the Trailblazer Community.
Answer: A,D
NEW QUESTION # 58
A nonprofit organization wants to designate its donors into three categories, Gold, Silver, and Bronze, based on the total gift amount for that year. How can this be accomplished using NPSP?
- A. Set up NPSP Levels for the categories based on Total Gifts This Year.
- B. Create a picklist field that will display the categories based on the Total Gifts This Year field.
B Create a custom field on the Opportunity that will display the categories and a process in Process Builder to populate the value based on the Total Gifts This Year field. - C. Create a custom field on the Opportunity that will display the categories and a custom trigger to populate the value based on the Total Gifts This Year field.
Answer: C
NEW QUESTION # 59
A data administrator at a small nonprofit has 3 profile that allows them to Read, Create, Edit, and Delete on all objects. The staff member receives an error when attempting to merge three duplicate contacts.
What should the consultant recommend to resolve this issue?
- A. Tell the staff member to select only two instead of three contacts when using Contact Merge.
- B. Create a Permission Set with Modify All on Contacts and Accounts and assign it to the staff member.
- C. Tell the staff member to merge Contacts from the View Duplicates component.
- D. Make the staff member a system admin.
Answer: B
Explanation:
Explanation
https://powerofus.force.com/s/article/NPSP-Merging-Contacts
NEW QUESTION # 60
A consultant is setting up several integrations for a nonprofit.
What strategy could the consultant implement to help prevent interruptions between the integration and Salesforce?
- A. Create a user account solely for integrations.
- B. Use the REST API with the REST Explorer to set up the integration.
- C. Create the integration using the SOAP API with My Domain enabled.
- D. Use the System Admin's user account for integrations.
Answer: A
NEW QUESTION # 61
A system admin encounters an error at run time that a record update failed when a Customizable Rollup ran.
Which attribute would cause an error?
- A. The object from which the record is derived is a custom object.
- B. The target field has an active validation rule.
- C. The object from which the record is derived is an NPSP object.
- D. The target field is on the correct object.
Answer: B
NEW QUESTION # 62
A nonprofit organization needs to import a list of donations made at a recent gal a. Several of the donors have more than one mailing address. What is the correct order of objects to import data in Salesforce?
- A. Account, Address, Contact, Campaign, Opportunity
- B. Opportunity, Campaign, Contact, Address, Account
- C. Contact, Opportunity, Account, Address, Campaign
- D. Lead, Account, Address, Campaign, Opportunity
Answer: A
NEW QUESTION # 63
The system admin at a nonprofit has set up automated soft credits to grant to the solicitor of each donation. The development director wants a report to show who the solicitor is for each donor.
Which report type does the system admin need to use to create the requested report?
- A. Contacts with Relationships
- B. Accounts with Contact Roles and Household
- C. Opportunities with Contact Roles
- D. Opportunities with Partial Soft Credits and Contacts
Answer: C
NEW QUESTION # 64
A nonprofit organization is using NPSP Data Importer for Contacts. The consultant has noticed that even though the mappings are correct, some of the Account records are not automatically being created. Which two things should the consultant check?
- A. If the required fields are included in the import
- B. If there are required fields on the Account
- C. If all records have a phone number
- D. If all the email addresses are properly formatted
Answer: A,B
NEW QUESTION # 65
Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers
- A. Program
- B. Service Delivery
- C. Case
- D. Client Alert
Answer: B,C
Explanation:
Explanation
The PMM has two main objects - Programs and Services - and several objects that connect those objects together with contacts and household accounts
NEW QUESTION # 66
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