Community-Cloud-Consultant Exam Questions Dumps, Selling Salesforce Products
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Who should take the Community-Cloud-Consultant exam
Salesforce Community-Cloud-Consultant Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Community-Cloud-Consultant Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass the Salesforce Community-Cloud-Consultant Exam then he should take this exam.
NEW QUESTION 123
Your company has provided you with a list of 'Bad Words' that they would like community users prevented from posting in the community. What do you use to achieve this?
- A. Moderation Rules
- B. Content Criteria & Content Rules
- C. Content Criteria & Rate Rules
- D. Member Criteria & Rules
- E. Enable Automatic Sensitive Word Filtering
- F. Member Rules
Answer: B
NEW QUESTION 124
Universal Containers built a Community using the Customer Service (Napili) Template. They want the Salesforce Admin to enable multilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?
- A. Community Settings.
- B. Force.com Sites.
- C. Community Builder.
- D. Site.com Studio.
Answer: B
NEW QUESTION 125
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account.
How should the Salesforce admin fulfil this requirement?
Select one or more of the following:
- A. Add a third role to the partner account hierarchy for the CEO partner user
- B. Assign Super User access to the CEO partner user on the Contact page
- C. Make the CEO partner user the owner of the partner account
- D. Promote the CEO partner user to delegated admin on the partner account
Answer: B
NEW QUESTION 126
Universal Containers (UC) recently went live with its new Customer Community. UC has received cases stating that no customers have access to the Community. The customer users have the custom "UC Customer Community" profile assigned to them.
What is the final step the Administrator should take to ensure user membership to the Community?
- A. Publish the Community using the Community Builder.
- B. Ensure the "Send Welcome Email" checkbox is selected.
- C. Use a permission set to give users access to the Community.
- D. Assign the "UC Customer Community" profile in Administration.
Answer: C
NEW QUESTION 127
A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?
- A. Create a public community for the Knowledge Base, and let current customers sign in to register products
- B. Create a private community for the Knowledge Base, and let all customers register themselves
- C. Create a public community for the Knowledge Base, and let current customers register products in private community
- D. Create a public community for the Knowledge Base, and let current customers register products
Answer: A
NEW QUESTION 128
Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?
Select one or more of the following:
- A. Change sets
- B. Force.com IDE
- C. Template export
- D. Metadata AP
Answer: A
NEW QUESTION 129
A company recently launched its first Lightning Community using the Partner Central Template. Due to the success of the Community, other business units are now interested in replicating the Community and making a few changes. How can the Community Cloud consultant meet these requirements?
Select one or more of the following:
- A. Use the Partner Central Template and repeat all of the setup steps for each cloned Community
- B. Create a change set to include the changes from the first Lightning Community and create new Communities using that change set
- C. Export the new Lightning Community as a template and create new Communities using the exported template
- D. Create new Communities using the Build Your Own template and repeat all set up steps that each cloned Community
Answer: C
NEW QUESTION 130
Universal Containers builds a Customer Community on the Napili template. They add a record list component to the right column of the home page. This component needs to show customers their five most recent cases.
They already created a 'My Cases' list view. How should a Salesforce Admin set the record list component properties?
- A. Use the Case object with compact layout, return five records, and use the 'My Cases' list view
- B. Use the Case object with full layout, return five records, and use the 'My Cases' list view
- C. Use the Case object, return five records, use the 'My Cases' list view, and disable public access
- D. Use the 'My Cases' list view with compact layout, return five records, and disable public access
Answer: C
NEW QUESTION 131
What are the four stages of the Community Roll-out framework?
- A. Establish > Manage > Measure > Engage
- B. Analyse > Design > Implement > Maintain
- C. Plan > Develop > Test > Review
- D. Create > Communicate > Design > Implement
- E. Design > Implement > Grow > Review
Answer: A
NEW QUESTION 132
When allowing external users to Create and Edit reports, what important step must your complete first?
- A. Enable Read and Write to Reports on the Community Profile
- B. Share each Report and Dashboard Folder required with the respective community profiles?
- C. Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports
- D. Enable the Enhanced Sharing Model
- E. Ensure that Create and Edit reports in checked on the Community Profile
Answer: D
NEW QUESTION 133
Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?
- A. Kokua
- B. None of the above
- C. Koa
- D. Aloha
- E. Napili
Answer: D
NEW QUESTION 134
Universal Containers plans to build a large-scale Community and expose Leads and Opportunities to their resellers. Universal Containers has the following requirements for their partner account:
* 120,000 partner accounts
* Minimize the number of partner account roles
* Partner account is made up of sales employees and sales managers
* Sales employees only have access to their data
* Sales managers have access to all sales employees data
What are the two most efficient ways for the Salesforce Admin to fulfill these requirements? (Choose two.)
- A. Set up partner accounts with one role.
- B. Make the sales manager the Super User on the partner account.
- C. Use sharing rules to grant sales managers access to sales employees' data.
- D. Set up partner accounts with two roles.
Answer: B,D
NEW QUESTION 135
Universal Containers uses discussions to engage with its customers and wants to pin posts to the top of the thread when a solution to question is provided. Which three options will allow Universal Containers to meet its requirements?
Choose 3 answers
- A. Any community member can pin a post to the top of the feed
- B. The person who posted the question can select the best answer
- C. The community moderator can select the best answer
- D. An authorised user can pin a post to the top of the feed
- E. The person who answered the question can select the best answer
Answer: A,B,C
NEW QUESTION 136
Universal Containers need to set up a custom domain to create a branded Community experience with increased domain security.
Which three steps should a Salesforce Admin take to meet these requirements?
- A. In Setup, select Domains and click Add a Domain.
- B. Select the option to allow Advanced Security in Community Management.
- C. Add the certificate that supports the specified domain.
- D. Create a new certificate using Certificate and Key Management.
- E. Configure profile/permissions for a Public user.
Answer: A,C,D
NEW QUESTION 137
How can you launch a support community with live chat, click to call, and case creation form?
- A. Configure Live Agent in the Salesforce org.
- B. Add a custom Live Agent Lightning component.
- C. Set up Live Agent in Community Management.
- D. Enable Live Agent in Community Settings.
Answer: B
NEW QUESTION 138
Northern Trail Outfitters wants to launch their Community with the following requirements:* Enable ions* Use Reputation for gamification* View the Trending Articles* Optimized for mobile. Which two requirements will the Salesforce Admin be able to accomplish with the Koa template? Choose 2 answers
- A. View the Trending Articles
- B. Enable ions
- C. Use Reputation for gamification
- D. Optimized for mobile
Answer: B,D
NEW QUESTION 139
What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?
- A. Use moderation rules in the Community to block offensive or inappropriate content
- B. Create Process flows to identify posts with the offensive or inappropriate words and replace with other content
- C. Enable Moderation for the Community to block offensive or inappropriate content
- D. Write a trigger to identify posts with the offensive or inappropriate words and replace with other content
Answer: A
NEW QUESTION 140
Universal Containers (UC) is using Service Cloud to handle cases coming from chat, phone, and emails. UC created a public self-service Community to offload some customer support questions by enabling Knowledge and Articles. UC wants users to be able to create a Case without logging into the Community.
Which two features should the Administrator enable to meet this requirement?
Choose 2 answers
Select one or more of the following:
- A. Question-to-case
- B. Guest Access to the Support API
- C. Web-to-case
- D. Email templates
Answer: B,C
NEW QUESTION 141
Company X has created a community and wishes to change the branding to match their website. Which 3 actions could they take.
- A. Use HEX values within the color swatch
- B. Use custom CSS
- C. Import the company logo and a custom color palette will be generated
- D. Link to an external website and the CSS will be automatically generated
Answer: A,B,C
NEW QUESTION 142
Universal Containers is planning to launch a Community that needs to be accessible from Internet Explorer 9 and the Salesforce mobile app.
Which three Salesforce editions and user license combinations could a Community Cloud consultant use to meet this requirement? (Choose three.)
- A. Enterprise Edition and Customer Community
- B. Enterprise Edition and Customer Community Plus
- C. Salesforce Essentials and Customer Community
- D. Unlimited Edition and Customer Community
- E. Professional Edition and Customer Community Plus
Answer: A,B,D
NEW QUESTION 143
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