Based on Official Syllabus Topics of Actual Salesforce Salesforce-Certified-Administrator Exam
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Salesforce is one of the most popular and widely used customer relationship management (CRM) platforms in the world. With its powerful suite of tools and features, Salesforce has become a go-to solution for businesses of all sizes looking to streamline their sales, marketing, and customer service efforts. To help professionals demonstrate their expertise in the Salesforce platform, the company offers a range of certification exams, including the Salesforce-Certified-Administrator (Salesforce Certified Administrator) certification.
In addition to the recognition and job opportunities that come with the certification, Salesforce Certified Administrators also benefit from the ongoing training and support offered by Salesforce. Once an individual becomes certified, they are granted access to exclusive resources, webinars, and training sessions that are designed to help them stay up to date with the latest Salesforce features and best practices. Overall, the Salesforce Certified Administrator Certification is a valuable credential for professionals who want to advance their career in the Salesforce ecosystem.
Salesforce Certified Administrator certification exam covers a wide range of topics, including data management, security, automation, analytics, and collaboration. It also tests the candidate's knowledge of the Salesforce platform and its various components, such as Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud. Salesforce-Certified-Administrator exam is designed to ensure that individuals who hold the certification are equipped with the skills and knowledge needed to manage and maintain Salesforce implementations effectively.
NEW QUESTION # 134
The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.
What should an administrator do to accomplish this request?
- A. Create a custom report and schedule the sales users to receive it each day as a reminder to update their opportunities.
- B. Make a new Sales dashboard and add a component that shows all opportunities that meet the criteria.
- C. Create a list view on the Opportunity object and recommend users switch the view to Kanban to edit by drag and drop.
- D. Enable Sales Console and show users how to open a tab for each opportunity in the pipeline that meets the requirements.
Answer: C
Explanation:
Explanation
A list view is a feature that allows users to filter and display records based on certain criteria and fields. A Kanban view is a feature that allows users to view records as cards organized by columns that represent stages in a process such as opportunity stages or case statuses. Users can switch between list view and Kanban view by clicking on a toggle button on any object tab that supports Kanban view such as opportunities or cases.
Users can also edit records by dragging and dropping cards from one column to another or by clicking on an inline edit icon on each card. In this case, the administrator can create a list view on the opportunity object that filters opportunities by expected close date in the next 90 days; and recommend users switch the view to Kanban to edit opportunities by drag and drop. References:
https://help.salesforce.com/s/articleView?id=sf.lex_list_views.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.kanban_view.htm&type=5
NEW QUESTION # 135
An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?
- A. The version of the flow is inactive.
- B. The flow is a screen flow.
- C. The flow is a before save flow.
- D. The version of the flow is activated.
Answer: C
NEW QUESTION # 136
The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.
Which tool should the administrator use to complete this automation?
- A. Flow Builder
- B. Formula Field
- C. Approval process
- D. Validation Rule
Answer: B
Explanation:
Explanation
A formula field is a type of field that calculates a value based on an expression or formula that references other fields or constants. For example, a formula field can display today's date by using the TODAY() function. In this case, the administrator can create a formula field on the account object that updates the audited date field with today's date when the status of the account is changed to 'Audited'. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_formulas.htm&type=5
NEW QUESTION # 137
Sales users at Universal Containers are reporting that it is taking a long time to edit opportunity records. Normally, the only field they are editing is the Stage field.
Which two options should the administrator recommend to help simplify the process?
Choose 2 answers
- A. Add a path for stage tothe opportunity record page.
- B. Create a simplified Opportunity page layout.
- C. Use a Kanban list view for Opportunity.
- D. Configure an auto launched flow for Opportunity editing.
Answer: A,C
Explanation:
Explanation
Paths allow you to display key fields and guidance for each stageof an opportunity. Kanban list views allow you to update records by dragging them between columns.
References:
https://help.salesforce.com/s/articleView?id=sf.path_overview.htm&type=5https://help.salesforce.com/s/articleV
NEW QUESTION # 138
Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?
- A. Chatter Recommendations.
- B. Chatter Broadcast Group
- C. Chatter Stream.
- D. Chatter Unlisted Group
Answer: B
Explanation:
Explanation
Chatter broadcast group is a type of group that should be created to meet this request. Chatter broadcast group is a group where only group owners and managers can create posts, but anyone can comment on posts. This can be useful for sharing important updates or announcements with a large audience without cluttering the feed with other posts. References:
https://help.salesforce.com/s/articleView?id=sf.collab_groups_create.htm&type=5
NEW QUESTION # 139
An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.
What could cause this issue?
- A. The Username is already in use.
- B. The username is less than 80 characters.
- C. The Username is a fake email address.
- D. The Username is not a corporate email address
Answer: A
Explanation:
Explanation
One of the possible reasons why an administrator is unable to add a new user in Salesforce is that the username is already in use by another user in any Salesforce org. Usernames must be globally unique across all Salesforce orgs, so the administrator needs to choose a different username for the new user. References:
https://help.salesforce.com/s/articleView?id=sf.users_add.htm&type=5
NEW QUESTION # 140
Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views, they are able to find the deal recordsvia a search.
What options should the administrator adjust to fully restrict access?
- A. Permissions and tab visibility
- B. Record setting and search index
- C. App permissions and search terms
- D. Page layouts and field- level security
Answer: A
Explanation:
Explanation
Permissions and tab visibility are two options that administrators can adjust to fully restrict access to records for certain users or profiles. Permissions determine what users can do with records, such as create, read, edit, delete, view all, or modify all. Tab visibility determines whether users can see a specific object tab in their app launcher or navigation bar. By setting permissions and tab visibility to none or hidden for deal records for service users or profiles, administrators can prevent them from accessingdeal records via search or other methods. References:
https://help.salesforce.com/s/articleView?id=sf.users_profiles_permissions.htm&type=5https://help.salesforce.co
NEW QUESTION # 141
The administrator at universal containers has a screen flow that helps users create new leads.
When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.
How should the administrator complete this requirement?
- A. Use an assignment element, onefor when lead source is "Search Engine" and one for everything else.
- B. Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is "Search Engine".
- C. Create a picklist for specific search engine, and set conditional visibility so that is only shown when lead source is "Search Engine".
- D. Configure a picklist for specific search engine, and use a validation rule to conditionally show only when lead source is "Search Engine"
Answer: C
Explanation:
Explanation
To require users to choose a specific search engine from a picklist when lead source is "Search Engine", and hide it otherwise, the administrator shouldcreate a picklist for specific search engine on the same screen as lead source, and set conditional visibility so that it is only shown when lead source is "Search Engine". This will make sure that users see only relevant fields based on their input. A decision element will create an extra screen that may disrupt user experience. An assignment element will not affect field visibility. A validation rule will not hide fields but only show errors when values are invalid. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_components_picklist.htm&type=5http
NEW QUESTION # 142
Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.
Which two options should be added to the Lightning record pages to achieve this?
Choose 2 answers
- A. Action and Recommendations
- B. Rich Text Area
- C. Highlight Panel
- D. Custom Component
- E. Component Visibility Filter
Answer: A,D
NEW QUESTION # 143
An administration needs to store the ID of record type of later use in a flow.
Which kind of variable should the administrator use?
- A. Text variable
- B. ID variable
- C. Boolean variable
- D. Record variable
Answer: D
NEW QUESTION # 144
An administrator at Cloud Kicks has a flow in production that is supposed to create new records.
However, no new records are being created.
What could the issue be?
- A. The flow trigger is missing.
- B. The flow is inactive.
- C. The flow is read only.
- D. The flow URL is deactivated.
Answer: B
Explanation:
Explanation
A flow can be active or inactive depending on whether you want it to run or not. An inactive flow cannot be run by users or processes until you activate it. If a flow in production is supposed to create new records but it is not doing so, it could be because the flow is inactive and needs to be activated. References:
https://help.salesforce.com/s/articleView?id=sf.flow_distribute_activate.htm&type=5
NEW QUESTION # 145
Cloud kicks intends to protect with backups by using the data by using the data export Service.
Which two considerations should the administrator remember when Scheduling the export?
Choose 2 Answers.
- A. Metadata backups must be run via a separate process.
- B. Metadata Backups are limited a sandbox refresh intervals.
- C. Data Backups are limited to weekly or monthly intervals.
- D. Data export service should be run from a sandbox.
Answer: A,C
Explanation:
Explanation
To protect data with backups by using Data Export Service, two considerations that the administrator should remember when scheduling export are:
Data Backups are limited to weekly or monthly intervals depending on edition and license type Metadata backups must be run via a separate process such as Metadata API or change sets because Data Export Service only exports data (records) Metadata backups are not limited by sandbox refresh intervals. Data Export Service should be run from production orgs unless testing purposes require otherwise. References: https://help.salesforce.com/s/articleView?id=sf.data_export.htm&type=5
NEW QUESTION # 146
Cloud Kicks is Introducing a new shoe model and wants to advertise on TV, radio, print, and social under the banner of a called New Runners. In addition, total statistics for this marketing effort need to be aggregated and visible.
Which feature should the administrator use to implement this functionality?
- A. Junction object
- B. Lookup relationship
- C. Parent campaign field
- D. Master-detail relationship
Answer: C
Explanation:
Explanation
To advertise on TV, radio, print, and social under one banner called New Runners and aggregate total statistics for this marketing effort, an administrator should use Parent campaign field on Campaign object. This field allows creating hierarchical relationships between campaigns by specifying one campaign as parent of another campaign. Parent campaigns roll up statistics from child campaigns such as number of leads generated, amount of revenue won etc. For example, an administrator can create four child campaigns for TV, radio, print and social ads respectively and link them to one parent campaign called New Runners using Parent campaign field. Junction object, lookup relationship, and master-detail relationship are not features related to Campaign object or hierarchy. References:
https://help.salesforce.com/s/articleView?id=sf.campaigns_parent.htm&type=5
NEW QUESTION # 147
The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
- A. Split views are only available on standard objects.
- B. Add the Manage List Views permission for support users.
- C. Include the Shipments tab on the app's navigation bar.
- D. Filter by a single shipment record type in the list view.
Answer: A
Explanation:
Explanation
Split views are a feature that allows users to view records as asplit list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments.
References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5
NEW QUESTION # 148
A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?
- A. Provide the user access to both Leads and Contacts to edit all Members.
- B. Run a Campaign report and update any Member information via Data Loader.
- C. Make sure the Marketing User Checkbox is checked on the user record page.
- D. Create a permission set to allow the user to edit Campaign Members.
Answer: C
NEW QUESTION # 149
Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?
- A. Create a separate Lead Lightning App.
- B. Update the active Leas Assignment Rules.
- C. Set up Web-to-Lead form the interns use.
- D. Define a record type and assign it to the interns.
Answer: D
Explanation:
Explanation
To identify new leads entered by interns from existing leads, the administrator should define a record type and assign it to the interns. This will allow them to select a different record type when creating leads, and distinguish them from other leads based on record type. Setting up Web-to-Lead form will not work if the interns are entering leads manually in Salesforce. Creating a separate Lead Lightning App or updating the active Lead Assignment Rules will not affect lead identification. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5
NEW QUESTION # 150
The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?
- A. Split views are only available on standard objects.
- B. Add the Manage List Views permission for support users.
- C. Include the Shipments tab on the app's navigation bar.
- D. Filter by a single shipment record type in the list view.
Answer: A
Explanation:
Explanation
Split views are a feature that allows users to view records as a split list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments. References:
https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5
NEW QUESTION # 151
At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.
What action should the administrator take to satisfy the request?
- A. Create a custom field on the Opportunity and map the two fields.
- B. Create a workflow to update Opportunity fields based on the lead.
- C. Configure the product categories picklist field on the product.
- D. Map the lead custom field to the product's product category field.
Answer: A
Explanation:
Explanation
To transfer data from a lead custom field to an opportunity field upon lead conversion, an administrator needs to create a custom field on the opportunity object that matches the data type and length of the lead custom field, and then map the two fields using the lead field mapping tool under setup. This will ensure that the value of the product category field on the lead is copied to the corresponding field on the opportunity when the lead is converted. References: https://help.salesforce.com/s/articleView?id=sf.leads_customize_map.htm&type=5
NEW QUESTION # 152
The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup.
Which Scenario Could prevent the administrator from fulfilling this requirement?
- A. The lookup field in all the records contains a value.
- B. The Look-Up field is required for Saving Records.
- C. Roll-Up summary field sexist on the master object.
- D. A junction object is required to support the lookup.
Answer: C
Explanation:
Explanation
One scenario that could prevent an administrator from changing the relationship between work item and project custom objects from master-detail to lookup is that roll-up summary fields exist on the master object (project). Roll-up summary fields are fields that calculate values from related records in a master-detail relationship; they cannot be used in a lookup relationship. If roll-up summary fields exist on the project object, they would prevent the administrator from changing the relationship type unless they are deleted first. A junction object is not required to support a lookup relationship; it is only used when creating many-to-many relationships between two objects using two master-detail relationships. The lookup field in all the records containing a value or the lookup field being required for saving records are not scenarios that would prevent changing the relationship type; they are scenarios that would allow changing the relationship type without losing data or functionality. References:
https://help.salesforce.com/s/articleView?id=sf.fields_about_roll_up_summary_fields.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.relationships_considerations.htm&type=5
NEW QUESTION # 153
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