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Salesforce CRT-211 Exam Syllabus Topics:
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NEW QUESTION 73
Universal Containers would like applicants to apply for multiple positions, tracking how many applicants have applied and how many positions each individual applicant has applied for. To do this, the administrator will create a Job Application junction object between Applicant and Position objects. Why will this action meet the requirement ?
- A. A lookup relationship on the Applicant object with Position as the master provides rollup summary fields without code.
- B. The Job Application object as a master to Positions and Applicant objects will allow rollup summary fields on the Positions and Applicant objects.
- C. The junction object allows a many-to-many relationship and also roll-up summary fields on the parent objects.
- D. The junction object allows the administrator to add a workflow rule to update fields on the Position and Applicant objects.
Answer: C
NEW QUESTION 74
Knowledge Articles are classified into which structure to make searching easier?
- A. Groups -> Categories
- B. Categories -> Groups
- C. Articles -> Groups
- D. Record Types -> Categories
Answer: A
NEW QUESTION 75
Universal Containers needs to create price books for sales representatives in multiple regions. How can the administrator meet this requirement?
- A. Delete the products that are not needed by a region from the standard price book
- B. Add new price book entries to the standard price book for each region
- C. Clone the standard price book and create a new price book for each region
- D. Delete the standard price book and create a new price book for each region
Answer: C
NEW QUESTION 76
SFB Industries have two custom objects in a master--detail relationship Total Payments & Daily Payments. If more than 3 daily payment records are added to a total payment record, a notification needs to be sent to the operations manager. How can this be achieved?
- A. Create an Apex Trigger on Total Payments
- B. Create a cross object formula field in combination with a workflow rule and email alert
- C. Use a roll--up summary field in combination with a workflow rule and email alert
- D. Setup a workflow rule with an email alert
Answer: C
NEW QUESTION 77
Which of the following forecast schedule types consists of opportunities in various stages of maturity?
- A. Quota
- B. Pipeline
- C. Forecast
Answer: B
NEW QUESTION 78
The administrator of universal containers is testing an approval process in a refreshed developer pro sandbox and is finding that none of the notification emails are being sent to the approvers.
What could be the cause of this? choose 2
- A. HTML templates are not available in sandboxes.
- B. Workflow emails only work in full sandboxes.
- C. The email addresses for the users are incorrect
- D. The Deliverability Access Level setting is incorrect.
Answer: A,B
NEW QUESTION 79
A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product. What is an important consideration when cloning a product?
- A. Price book entries need to be activated before users can use the new price book.
- B. Price book entries in price books that you don't have sharing access to are created.
- C. Price book entries will not be created in the standard price book.
- D. Price book entries in price books that you don't have sharing access to aren't created.
Answer: A
NEW QUESTION 80
Which three capabilities of Live Agent in the Salesforce Console for Service? Choose 3 answers.
- A. Chats can be transferred to other agents.
- B. Multiple visitors can chat in one window
- C. Approval Processes can be used to escalate cases in the chat window.
- D. The Details tab can be used to see information about the visitor.
- E. The Articles tool can be used to search for Knowledge Articles
Answer: A,D,E
NEW QUESTION 81
The VP of Finance wants to ensure that once an opportunity is closed, it cannot be modified by any user. How can an administrator meet this requirement?
- A. Set the Do Not Modify Closed Opportunity permission for all profiles
- B. Create a workflow field update to update the IsClosed field to True If a closed opportunity is modified
- C. Set all fields to Read only on the standard Closed Opportunity page layout
- D. Create an opportunity validation rule with the following formula: PRIORVALUE (IsClosed) = True
Answer: D
NEW QUESTION 82
Admin wants parent case cant be closed until all child cases are closed.
- A. Validation rule on child case before closing it
- B. Workflow on parent to check status of child case
- C. Apex trigger to check child case status before closing it
- D. Rollup summary on child
Answer: C
NEW QUESTION 83
VP of Sales wants to automatically add the account name to the opportunity name once a record is saved. How can this be done?
- A. Use an Apex Trigger
- B. Enforce an opportunity naming guideline for Sales Reps
- C. Create a Workflow Rule with an immediate workflow trigger to update the opportunity name field
Answer: C
NEW QUESTION 84
A set of Cases records with a specific record type needs to be restricted so that only a Support manager and four Support users have access. What can you do as a system administrator to meet this requirement? * (1 Point)
- A. Create a new profile and assign the 5 users to the new profile
- B. Givethe"ViewAllData"permissiontothe5mentionedusersusingpermissionsets
- C. Remove the record type access for all users except the 5 mentioned
- D. Create a criteria-based sharing rule for the 5 users
Answer: D
NEW QUESTION 85
What permission would you need to locate duplicate records that you do not own in a custom object?
- A. Merge
- B. View All Data
- C. Delete
- D. Read, Edit
Answer: B
NEW QUESTION 86
Which statement is true about change sets? Choose 3 answers
- A. There is a feature that allows the user to validate a change set before deploying it
- B. When a component is added to a change set, as dependent components will get added
- C. When a change set is deployed to production, all Apex tests will automatically be run
- D. To use change sets, at least one inbound and one outbound connection must exist
- E. When custom fields are added to change set, field-level security is automatically included
Answer: A,C,D
NEW QUESTION 87
How can administrator ensure article managers use specified values for custom article fields?
- A. Create a validation rule on article
- B. Use field dependencies on article types
- C. Require a field on page layout
- D. Create different article type for different requirements
Answer: A
NEW QUESTION 88
An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Force.com IDE. Which three pieces of information must be supplied to the IDE during this process? Choose three
- A. The environment into which the changes will be deployed.
- B. The metadata components that need to be deployed.
- C. The data of the fields which are being deployed.
- D. The related change set connection information.
- E. The user name and password of the destination environment
Answer: A,B,E
NEW QUESTION 89
What permissions must be enabled on a profile to find duplicate records?
- A. Merge
- B. Locate Duplicate Records
- C. View All Data
- D. Read and Edit
- E. Delete
Answer: C
NEW QUESTION 90
What privileges can be given to a delegated administrator? Choose three answers.
- A. Assign users to specified profiles.
- B. Modify profile permissions.
- C. Manage custom objects.
- D. Modify the role hierarchy.
- E. Create and edit users.
Answer: A,C,E
NEW QUESTION 91
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