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The CAPM exam is designed to test your knowledge and understanding of the project management framework, processes, and terminology. The exam consists of 150 multiple-choice questions that must be completed within three hours. The topics covered in the exam include project integration management, project scope management, project time management, project cost management, project quality management, project resource management, project communication management, project risk management, and project procurement management.
NEW QUESTION # 35
A project manager has to share a status report with a new stakeholder and is trying to determine the level of detail to include in the report. Which document best details the information the project manager needs lo make this decision?
- A. Change management plan
- B. Communications management plan
- C. Organizational process assets
- D. Resource management plan
Answer: B
NEW QUESTION # 36
A project manager is assigned to a strategic project. Senior management asks the project manager to give a presentation in order to request support that will ensure the success of the project.
Which entities will the project manager attempt to influence?
- A. The project and the organization
- B. The organization and the industry
- C. The change control board and the organization
- D. The subject matter experts and the project
Answer: A
Explanation:
Section: Volume E
NEW QUESTION # 37
Which items are components of a project management plan?
- A. Agreements, procurement management plan, and work performance information
- B. Schedule management plan, project schedule, and resource calendars
- C. Change management plan, process improvement plan, and scope management plan
- D. Scope baseline, project statement of work, and requirements traceability matrix
Answer: C
Explanation:
Section: Volume B
NEW QUESTION # 38
When alternative dispute resolution (ADR) is necessary, which tool or technique should be utilized?
- A. Claims administration
- B. Interactive communication
- C. Performance reporting
- D. Conflict management
Answer: A
NEW QUESTION # 39
Which action should a project manager take to ensure that the project management plan is effective and current?
- A. Conduct periodic project performance reviews.
- B. Identify quality project standards.
- C. Follow ISO 9000 quality standards.
- D. Complete the quality control checklist.
Answer: A
Explanation:
Section: Volume C
Explanation
Explanation:
4.2.3.1 Project Management Plan
The project management plan is the document that describes how the project will be executed, monitored, and controlled. It integrates and consolidates all of the subsidiary plans and baselines from the planning processes.
Project baselines include, but are not limited to:
Scope baseline (Section 5.4.3.1),
Schedule baseline (Section 6.6.3.1), and
Cost baseline (Section 7.3.3.1).
Subsidiary plans include, but are not limited to:
Scope management plan (Section 5.1.3.1),
Requirements management plan (Section 5.1.3.2),
Schedule management plan (Section 6.1.3.1),
Cost management plan (Section 7.1.3.1),
Quality management plan (Section 8.1.3.1),
Process improvement plan (Section 8.1.3.2),
Human resource management plan (Section 9.1.3.1),
Communications management plan (Section 10.1.3.1),
Risk management plan (Section 11.1.3.1),
Procurement management plan (Section 12.1.3.1), and
Stakeholder management plan (Section 13.2.3.1).
Among other things, the project management plan may also include the following:
Life cycle selected for the project and the processes that will be applied to each phase;
Details of the tailoring decisions specified by the project management team as follows:
○ Project management processes selected by the project management team,
○ Level of implementation for each selected process,
○ Descriptions of the tools and techniques to be used for accomplishing those processes, and
○ Description of how the selected processes will be used to manage the specific project, including the dependencies and interactions among those processes and the essential inputs and outputs.
Description of how work will be executed to accomplish the project objectives;
Change management plan that documents how changes will be monitored and controlled;
Configuration management plan that documents how Configuration management will be performed;
Description of how the integrity of the project baselines will be maintained;
Requirements and techniques for communication among stakeholders; and
Key management reviews for content, the extent of, and timing to address, open issues and pending
decisions.
The project management plan may be either summary level or detailed, and may be composed of one or more subsidiary plans. Each of the subsidiary plans is detailed to the extent required by the specific project. Once the project management plan is baselined, it may only be changed when a change request is generated and approved through the Perform Integrated Change Control process.
NEW QUESTION # 40
What Knowledge Area must be led by the project manager and cannot be delegated to other specialists?
- A. Project Integration Management
- B. Project Schedule Management
- C. Project Risk Management
- D. Project Cost Management
Answer: B
Explanation:
Section: Volume E
NEW QUESTION # 41
While implementing an approved change, a critical defect was introduced. Removing the defect will delay the product delivery. What is the MOST appropriate approach to managing this situation?
- A. Utilize the change control process.
- B. Leave the defect in and work around it.
- C. Fast-track the remaining development.
- D. Crash the schedule to fix the defect.
Answer: A
NEW QUESTION # 42
Which conflict resolution technique searches for solutions that bring some degree of satisfaction to all parties in order to temporarily or partially resolve the conflict?
- A. Withdraw/avoid
- B. Collaborate/problem solve
- C. Force/direct
- D. Compromise/reconcile
Answer: D
Explanation:
Section: Volume A
NEW QUESTION # 43
A project manager is analyzing a few network diagrams in order to determine the minimum duration of a project. Which diagram should the project manager reference?
- A. A diagram which shows a combination of resource and time optimization
- B. A diagram in which a predefined series of activities has been organized
- C. A diagram in which resource optimization has been applied
- D. A diagram in which the critical path method has been applied
Answer: D
Explanation:
Section: Volume E
Explanation/Reference: https://www.mindtools.com/pages/article/critical-path-analysis.htm
NEW QUESTION # 44
Which of the following is an output of Direct and Manage Project Execution?
- A. Change request status updates
- B. Work performance information
- C. Organizational process assets updates
- D. Project management plan
Answer: B
NEW QUESTION # 45
Which of the following helps to ensure that each requirement adds business value by linking it to the business and project objectives?
- A. Work breakdown structure (WBS) dictionary
- B. Requirements traceability matrix
- C. Requirements documentation
- D. Requirements management plan
Answer: B
NEW QUESTION # 46
Which is the appropriate tool to identify the possible correlation between two elements in a process?
- A. Control charts
- B. Scatter diagram
- C. Cause-and-effect diagram
- D. Histogram
Answer: B
NEW QUESTION # 47
The project manager at an organization has just realized that some of the engineering staff has been allocated to project Y and will not be available to finish task X.
The project manager has also discovered that at the current pace, it will not be possible to complete the project on time. Due to cost constraints, hiring more work force is not a viable option.
Which tools are at the manager's disposal?
- A. Resource leveling and fast tracking
- B. Scheduling tools and applying leads and lags
- C. Fast tracking and crashing
- D. Crashing and applying leads and lags
Answer: A
NEW QUESTION # 48
What is the role of project management in terms of organizational strategy?
- A. Project management aligns initiatives, prioritizes work, and provides resources
- B. Project management provides the strategic vision for an organization to achieve its goals
- C. Project management harmonizes components and controls interdependencies to realize specific benefits
- D. Project management enabled the achievement of organizational goals and objectives
Answer: D
Explanation:
Section: Volume E
NEW QUESTION # 49
The product scope description is used to:
- A. Gain stakeholders' support for the project.
- B. Progressively elaborate the characteristics of the product, service, or result.
- C. Describe the project in great detail.
- D. Define the process and criteria for accepting a completed product, service, or result.
Answer: B
Explanation:
Section: Volume C
Explanation:
5.3.3.1 Project Scope Statement
The project scope statement is the description of the project scope, major deliverables, assumptions, and constraints. The project scope statement documents the entire scope, including project and product scope. It describes, in detail, the project's deliverables and the work required to create those deliverables. It also provides a common understanding of the project scope among project stakeholders. It may contain explicit scope exclusions that can assist in managing stakeholder expectations. It enables the project team to perform more detailed planning, guides the project team's work during execution, and provides the baseline for evaluating whether requests for changes or additional work are contained within or outside the project's boundaries.
The degree and level of detail to which the project scope statement defines the work that will be performed and the work that is excluded can help determine how well the project management team can control the overall project scope. The detailed project scope statement, either directly, or by reference to other documents, includes the following:
Product scope description. Progressively elaborates the characteristics of the product, service, or result
described in the project charter and requirements documentation.
Acceptance criteria. A set of conditions that is required to be met before deliverables are accepted.
Deliverable. Any unique and verifiable product, result, or capability to perform a service that is required to be
produced to complete a process, phase, or project. Deliverables also include ancillary results, such as project management reports and documentation. These deliverables may be described at a summary level or in great detail.
NEW QUESTION # 50
A complete set of concepts, terms, and activities that make up an area of specialization is known as:
- A. a Knowledge Area
- B. portfolio management
- C. program management
- D. a Process Group
Answer: A
NEW QUESTION # 51
At the beginning of an iteration, the team will work to determine how many of the highest-priority items on the backlog list can be delivered within the next iteration. Which of the following activities is done first?
- A. Define Scope
- B. Create Work Breakdown Structure (WBS)
- C. Create Scope Baseline
- D. Collect Requirements
Answer: A
NEW QUESTION # 52
The three processes of Project Cost Management are:
- A. Estimate Costs, Determine Budget, and Estimate Activity Resources.
- B. Estimate Costs, Determine Budget, and Control Costs.
- C. Determine Budget, Control Schedule, and Estimate Activity Resources.
- D. Estimate Costs, Control Schedule, and Control Costs.
Answer: B
NEW QUESTION # 53
A project had four phases, and at the end of the third phase, the project manager realized that some of the project execution steps could have been improved to avoid team burn out What should the project manager have done differently?
- A. Conduct performance reviews
- B. Review quality reports with the project team
- C. Hold regular meetings with the project team
- D. Conduct a retrospective session at the end of each phase
Answer: D
Explanation:
Section: Volume E
Explanation/Reference:
NEW QUESTION # 54
The initial development of a Project Scope Management plan uses which technique?
- A. Scope decomposition
- B. Product analysis
- C. Alternatives identification
- D. Expert judgment
Answer: D
Explanation:
Section: Volume E
Explanation:
4.1.2.1 Expert Judgment
Expert judgment is often used to assess the inputs used to develop the project charter. Expert judgment is applied to all technical and management details during this process. Such expertise is provided by any group or individual with specialized knowledge or training and is available from many sources, including:
Other units within the organization,
Consultants,
Stakeholders, including customers or sponsors,
Professional and technical associations,
Industry groups,
Subject matter experts (SME), and
Project management office (PMO).
NEW QUESTION # 55
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