Salesforce Arch-302 Q&A - in .pdf

  • Exam Code: Arch-302
  • Exam Name: Salesforce Certified B2C Solution Architect
  • Updated: Aug 29, 2026
  • Q & A: 154 Questions and Answers
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Salesforce Arch-302 Q&A - Testing Engine

  • Exam Code: Arch-302
  • Exam Name: Salesforce Certified B2C Solution Architect
  • Updated: Aug 29, 2026
  • Q & A: 154 Questions and Answers
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Salesforce Arch-302 Exam Syllabus Topics:

SectionObjectives
Topic 1: Solution Design for B2C Customer Experience- Omnichannel experience design
- Customer journey architecture
Topic 2: Scalability and Performance Design- High-volume transaction design
- Performance optimization strategies
Topic 3: Integration Architecture- Event-driven architecture
  • 1. Streaming and event bus design
    - API-led connectivity
    • 1. REST/SOAP APIs usage
      • 2. MuleSoft integration patterns
        Topic 4: Security and Data Governance- Customer data protection
        - Access control and identity management
        Topic 5: B2C Platform Capabilities- Salesforce Customer 360 integration
        • 1. Identity and profile management
          • 2. Data unification across systems
            - Commerce and engagement tools
            • 1. Commerce Cloud integration patterns
              • 2. Marketing and personalization services

                Salesforce Certified B2C Solution Architect Sample Questions:

                Question 1

                Northern Trail Outfitters (NTO) is at the beginning of an implementation of B2C Commerce and is now discussing the communication flow. They are designing the flows between systems to send password resets via email when a new account is created in B2C Commerce or the email address is updated.
                Considering NTO also uses Service Cloud and Marketing Cloud, which feature should a Solution Architect suggest to optimize the end-customer experience while also ensuring that tracking is visible to service agents?

                A. Marketing Cloud Triggered Send
                B. Marketing Cloud Journey Event
                C. Service Cloud Email Service
                D. Commerce Cloud Email Service


                Question 2

                A merchant has implemented a custom solution on B2C Commerce, exposing a configurable outdoor table composed of multiple, different SKUs representing the table top, legs, hardware, cover, and optional extended warranty.
                On the B2C Commerce storefront, customers can select from any in-stock options for each of the components to create their perfect table before check-out. Although the final product is presented to the customer as one table, inventory is tracked at the component level, and all of the component SKUs must be sent to the Order Management System in the resulting commerce order.
                Which two solutions would allow the merchant to make this custom product experience available in Service Cloud to support the customer service rep purchasing and feature review'' Choose 2 answers

                A. Use Customer Service Representative (CSR) Order on Behalf Of to access the existing B2C Commerce storefront as a CSR acting on behalf of a customer when making purchases or reviewing custom products.
                B. Use hooks to extend the existing Open Commerce API (OCAPI) product endpoint with additional information about the custom product options and component availability in real time to support a custom experience in Service Cloud.
                C. Create a custom B2C Commerce job to export custom product component data on a nightly basis and import into Service Cloud to support a custom experience.
                D. Create a custom Open Commerce API {OCAPI) endpoint on B2C Commerce to expose the custom product options and component availability in real time to support a custom experience in Service Cloud.


                Question 3

                Northern Trail Outfitters (NTO) wants to bring data from across all parts of their Salesforce Customer Success Platform Into the Marketing Cloud account. A Solution Architect recommends using Synchronized Data Sources In Contact Builder and Marketing Cloud Connect to Integrate multiple business units In their account.
                Which API does the Solution Architect need to use with Marketing Cloud Connect for this integration?

                A. SOAP API
                B. Tooling API
                C. Streaming API
                D. REST API


                Question 4

                Universal Containers (UC) is in the process of implementing a B2C Commerce site for their storefront, and Experience Cloud for their support and help desk. UC wants to ensure that there is a single login and data experience between the two sites while also being relatively seamless.
                Given the need for a single login experience, what should the primary system be for all authentication?

                A. B2C Commerce
                B. Service Cloud
                C. Experience Cloud
                D. Salesforce Identity


                Question 5

                A nonprofit organization uses Experience Cloud for members who would like to set up recurring donations.
                They integrate with an external payment gateway and want to make sure to offer the utmost security for their members. They also use Pardot for personalized communications, to ensure members have access to the most meaningful content and messages related to their donation history.
                Which three options can a Solution Architect recommend to increase security for their existing users?
                Choose 3 answers

                A. Add a login flow that defines the scope of user access authorized by authentication providers.
                B. Implement high-assurance requirements for Experience Cloud profiles.
                C. Develop login flows to change the user's session security level to initiate third-party identity verification.
                D. Replace Pardot with Marketing Cloud to implement SMS for multi-factor authentication.
                E. Maintain GAuth tokens for existing Experience Cloud profiles.


                Solutions:

                Question 1
                Answer: A
                Question 2
                Answer: A,B
                Question 3
                Answer: A
                Question 4
                Answer: D
                Question 5
                Answer: A,B,C

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