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| Certification Vendor: | Oracle |
|---|---|
| Exam Name: | Oracle Knowledge Management Cloud 2017 Implementation Essentials |
| Exam Number: | 1Z0-980 |
| Exam Duration: | 120 minutes |
| Available Languages: | English |
| Related Certifications: | Oracle CX Cloud Implementation Specialist Oracle Service Cloud Oracle Engagement Cloud |
| Exam Price: | $245 USD |
| Certificate Validity Period: | Typically 18-24 months (Oracle Cloud certification policy; may vary) |
| Exam Format: | Multiple Choice, Scenario-based |
| Passing Score: | 65% |
| Real Exam Qty: | 55-60 |
| Recommended Training: | Oracle University Training |
| Exam Registration: | Oracle Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored or authorized testing center (onsite) |
| Pre Condition: | Recommended familiarity with Oracle CX Cloud applications and basic knowledge of customer service processes. |
| Official Syllabus URL: | https://education.oracle.com |
| Section | Objectives |
|---|---|
| Knowledge Management Fundamentals | - Core concepts of Knowledge Management Cloud
|
| Configuration and Setup | - Knowledge base configuration
|
| Content Management | - Article creation and management
|
| Reporting and Analytics | - Optimization insights
|
| Integration and Administration | - System administration
|
The 1z0-980 exam — officially the Oracle Knowledge Management Cloud 2017 Implementation Essentials — is Oracle's certification exam for professionals who work with its technologies, and passing it awards the Oracle Knowledge Management Cloud Implementation Specialist certification at the Professional level. Vendor-issued credentials like this one remain among the clearest signals of skill a resume can carry. It also connects naturally to Oracle Engagement Cloud, Oracle Service Cloud, Oracle CX Cloud Implementation Specialist as a next step.
Yes — TorrentValid offers a free PDF demo of the 1z0-980 practice questions so you can inspect the question quality and verified answers before paying anything. Once you purchase, 365 days of free updates are included, and if the product expires, the update service renews at a 50% discount from your member zone.
Passing the 1z0-980 exam requires 65%, and the official registration fee is $245 USD. That fee buys a single attempt — a retake is charged at full price again. The smart sequence is to rehearse first: cycle through 72 practice questions at TorrentValid under timed conditions until your scores clear the passing mark with margin, then book.
The Oracle Knowledge Management Cloud 2017 Implementation Essentials blueprint comprises 5 domains, led by Content Management, Integration and Administration, and Knowledge Management Fundamentals. The complete weighted syllabus is in the section above — accurate preparation starts with knowing exactly what the exam weights most.
Oracle recommends the following training for the Oracle Knowledge Management Cloud 2017 Implementation Essentials:
Courses build understanding; carefully compiled practice builds accuracy under pressure. Combine either resource above with 72 practice questions from TorrentValid and your preparation covers both.
Recommended familiarity with Oracle CX Cloud applications and basic knowledge of customer service processes.
Vendor criteria evolve, so before you schedule anything, verify the latest requirements on the official Oracle exam page.
Registration for the Oracle Knowledge Management Cloud 2017 Implementation Essentials runs through these official channels:
Worth noting when you book: the 1z0-980 exam is delivered Online proctored or authorized testing center (onsite).
Delivery first: download immediately after payment, with an email copy arriving within one minute. If 2 hours pass with no email, check spam and contact our support team. You can install the software on as many computers as you need — no device limit.
If you take the 1z0-980 exam within 60 days of purchase and do not pass, the TorrentValid money back guarantee applies: file within 2 days of the exam with a scanned enrollment slip and the official score report (PDF), and the claim is processed within 7 days. The candidate name must match the payer name; the policy excludes exams taken within 3 days of purchase, purchases never used in an actual exam attempt, free materials, and expired orders. If you would rather keep preparing, exchange the product for two free exam packages of equal value and keep the update service on your original purchase.
Expect 55-60 questions inside 120 minutes on the 1z0-980 exam. The clock is the quiet examiner: knowing the content is not enough if pacing fails you. Rehearse with the TorrentValid Windows software or online engine in timed mode — the smooth, stable interface means nothing technical distracts you while you build your rhythm.
You are working on a public answer that you want to add a part of information within the answer that is not yet approved for public visibility.
How will you do this without impacting the knowledgebase answer?
Correct Answer: C 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
Which two statements are true about response requirements for incidents? (Choose two.)
Correct Answer: C,D 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
Your client wants to import new answers. Which five fields are required by the Data Import Wizard? (Choose five.)
Correct Answer: C,D,E,F,H 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
What two factors are responsible for ranking of an answer? (Choose two.)
Correct Answer: A,C 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
Which two statements are true about exporting report data? (Choose two.)
Correct Answer: D,F 🗳️
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