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| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Call Center Elite Implementation Exam |
| Exam Number: | 7392X |
| Exam Format: | Multiple Choice Questions, Scenario-based Questions |
| Exam Duration: | 90-120 |
| Related Certifications: | Avaya Call Center Elite Avaya Aura Communication Manager |
| Available Languages: | English |
| Real Exam Qty: | 60–70 (commonly ~64) |
| Recommended Training: | Avaya Official Training (Call Center Elite Implementation) |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | ![]() |
| Exam Way: | Typically computer-based exam delivered through authorized Avaya testing centers or online proctoring (varies by region and provider). |
| Pre Condition: | Recommended experience with Avaya Aura Communication Manager and call center environments; familiarity with routing, vectoring, and ACD concepts. |
| Official Syllabus URL: | https://www.avaya.com/ |
| Section | Objectives |
|---|---|
| Reporting and Monitoring | - Call center reporting systems
|
| Advanced Call Handling | - Routing strategies
|
| Call Center Elite Features | - Vectoring and routing
|
| Avaya Aura Call Center Architecture | - Core components and architecture
|
| Configuration and Administration | - Call center setup
|
The 7392X (Avaya Aura® Call Center Elite Implementation Exam) is the official Avaya examination that awards the Avaya Certified Implementation Specialist (ACIS) – Call Center Elite Implementation certification to candidates who pass it. Within the Avaya program it is classed as a Professional credential. It sits alongside related certifications such as Avaya Aura Communication Manager, Avaya Call Center Elite. Because the credential comes straight from the vendor, employers treat it as verified proof of skill — and the 64 practice questions at TorrentValid follow the same published blueprint.
Registration for the 7392X exam runs through the official channels below:
Depending on availability in your region, the 7392X exam is taken Typically computer-based exam delivered through authorized Avaya testing centers or online proctoring (varies by region and provider)..
Our money-back guarantee applies if you sit the corresponding 7392X exam within 60 days of purchase and do not pass: submit a scan of your enrollment slip plus the official Score Report PDF within 2 days of the exam, and the claim is settled within 7 days. The registration name must match the buyer's name; attempts within 3 days of purchase, downloads never used in a real sitting, free materials, and expired orders fall outside the policy. If you prefer, you can forgo the refund and instead receive two free exam products of equal value while keeping updates on your original purchase. As for delivery, your files arrive by email within one minute of payment — if 2 hours pass without a message, check spam and contact support — and you can install the product on unlimited computers.
The official Avaya Aura® Call Center Elite Implementation blueprint breaks the content into 5 domains, starting with these three:
The full domain-by-domain outline is listed above on this page — use it as your checklist while you work through the TorrentValid practice questions.
On exam day you will have 90-120 to complete 60–70 (commonly ~64) questions in the 7392X exam. Divide your attention deliberately: answer what you know first, mark anything doubtful, and sweep back through flagged items near the end rather than burning minutes on a single question. The best way to defuse time pressure is exposure — schedule at least one full-length timed session in the TorrentValid test engine so the pacing feels automatic when it counts.
For structured learning, Avaya recommends these official courses for 7392X candidates:
Courses explain the why; the 64 practice questions at TorrentValid drill the how-fast. Combining the two is the shortest route most candidates find.
Before you register, review the stated prerequisites: Recommended experience with Avaya Aura Communication Manager and call center environments; familiarity with routing, vectoring, and ACD concepts.
For the latest wording, always double-check the official exam page: https://www.avaya.com/.
Yes — every TorrentValid product, including the 7392X Q&A, has a free PDF demo you can download before spending anything. Your purchase then stays current with 365 days of free updates, and if the update period lapses you can renew it at 50% off from your member zone.
Which three features on the Vector Directory Number (VDN) form are only Call Center Elite feature related?
(Choose three.)
Correct Answer: A,C,D 🗳️
A call center operations manager wants agents to manually enter a code to identify the reason for being in auxiliary (AUX) work status.
Which feature must be activated on the system-parameters customer-options to allow this?
Correct Answer: C 🗳️
Explanation: Only visible for TorrentValid members. You can sign-up / login (it's free).
Which option describes a feature access code?
Correct Answer: A 🗳️
A customer wants to routinely monitor their vectors for unexpected results. How should they monitor their results?
Correct Answer: D 🗳️
Which form displays the total number of Automatic Call Distribution (ACD) agents that can be logged in simultaneously?
Correct Answer: A 🗳️
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