Knowing your weaknesses is the fastest route to fixing them. The online test engine for the Microsoft Dynamics 365 Fundamentals (CRM) exam points out your mistakes and reminds you to review them daily, and TorrentValid pairs it with 161 verified practice questions.
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Fundamentals (CRM) |
| Exam Number: | MB-910 |
| Exam Duration: | 60 minutes |
| Certificate Validity Period: | Certification does not expire |
| Exam Price: | $99 USD |
| Passing Score: | 700 |
| Exam Format: | Multiple-choice, Multiple-select |
| Related Certifications: | Microsoft Certified: Dynamics 365 Fundamentals (CRM) |
| Available Languages: | Korean, Japanese, English, Chinese (Simplified) |
| Real Exam Qty: | 40-50 |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam available through Pearson VUE |
| Pre Condition: | No formal prerequisites required; however, basic understanding of CRM concepts is recommended |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/certifications/exams/mb-910 |
| Section | Weight | Objectives |
|---|---|---|
| Describe the capabilities of Microsoft Dynamics 365 Customer Service (25-30%) | 25-30% | - Describe customer service insights
|
| Describe the capabilities of Microsoft Dynamics 365 Sales (25-30%) | 25-30% | - Describe the core capabilities of Dynamics 365 Sales
|
| Describe the capabilities of Microsoft Dynamics 365 Field Service (10-15%) | 10-15% | - Describe the core capabilities
|
| Describe the capabilities of shared features (10-15%) | 10-15% | - Describe reporting and analytics capabilities
|
| Describe the capabilities of Microsoft Dynamics 365 Marketing (10-15%) | 10-15% | - Describe segments and leads
|
After each practice session, the online test engine records which questions you answered incorrectly and reminds you to revisit them in your next round. Reviewing your own mistakes daily shows you clearly where your weaknesses and strengths lie, so every session builds on the last instead of starting from scratch.
The Microsoft Dynamics 365 Fundamentals (CRM) exam contains 40-50 questions, and you will have 60 minutes minutes to complete them. Practicing the full volume under a timer is the closest thing to rehearsing the real exam.
Yes. The online test engine lets you set a time limit for each practice session, so you can train yourself to allocate minutes per question the way you will need to in the real MB-910 exam. Working under a clock at home makes time pressure on exam day feel routine rather than alarming.
The Microsoft Dynamics 365 Fundamentals (CRM) exam requires a score of 700 to pass, and the official registration fee is $99 USD. Since the exam fee is a real investment, thorough preparation is the most practical way to protect it.
No formal prerequisites required; however, basic understanding of CRM concepts is recommended
You can confirm the current eligibility requirements on the official MB-910 exam page before you register.
The Microsoft Dynamics 365 Fundamentals (CRM) practice questions are organized around the official exam objectives. Key topics include:
Daily practice mapped to these topics keeps your preparation balanced across the whole syllabus.
This package includes 161 practice questions for the Microsoft Dynamics 365 Fundamentals (CRM) exam. Every answer is verified by an experienced team of experts, so you can trust what you study.
A company uses lead scoring models with Dynamics 365 Customer Insights - Journeys.
You need to identify actions that affect lead scores.
Which two actions should you identify? Each correct answer is a complete solution.
NOTE: Each correct selection is worth one point.
Correct Answer: B,D 🗳️
An air-conditioning repair company uses Dynamics 365 Field Service, Customers and users report several issues. What should you use to resolve each issue? To answer, select the appropriate options in the answer are a. NOTE: Each correct selection is worth one point.
Correct Answer:

You use Dynamics 365 Customer Service. You plan to configure service-level agreements (SLAs) for cases.
Which feature should you use? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

A company uses Dynamics 365 Customer Service to manage its warehouse and customer service department.
The manager wants to improve productivity.
You need to recommend a solution.
Which products should you recommend? To answer, drag the appropriate products to the correct requirements. Each product may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Correct Answer:

You are a sales manager working for a paper manufacturer.
You need to create customers in Dynamics 365 Sales and attach the customer's contract to the customer record as a PDF file.
Which record type should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Correct Answer:

Reference:
https://www.inkeysolutions.com/blogs/attach-files-to-notes-record-of-microsoft-dynamics-365-crm-ce-from-the-d365-crm-custom-portal/
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