SAP C-BOSUP-90 Q&A - in .pdf

  • Exam Code: C-BOSUP-90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Aug 01, 2026
  • Q & A: 80 Questions and Answers
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SAP C-BOSUP-90 Q&A - Testing Engine

  • Exam Code: C-BOSUP-90
  • Exam Name: SAP Certified Support Associate - Incident Management with SAP BusinessObjects
  • Updated: Aug 01, 2026
  • Q & A: 80 Questions and Answers
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SAP C-BOSUP-90 Exam Syllabus Topics:

SectionObjectives
Incident Resolution in SAP BusinessObjects- Common issue categories
  • 1. Reporting and scheduling issues
    • 2. Authentication and access issues
      Incident Management Processes- Support workflow
      • 1. Ticket handling and prioritization
        • 2. Incident lifecycle management
          Troubleshooting and Root Cause Analysis- Problem resolution techniques
          • 1. Performance issue identification
            • 2. Log analysis and diagnostics
              SAP BusinessObjects Platform Fundamentals- Architecture and core components
              • 1. System landscape and deployment models
                • 2. BI platform overview
                  System Administration and Monitoring- Monitoring tools and practices
                  • 1. User and security administration basics
                    • 2. Server and service monitoring

                      SAP Certified Support Associate - Incident Management with SAP BusinessObjects Sample Questions:

                      1. What should be done if an SAP EarlyWatch Alert report has a red rating? (Choose two)

                      A) Support will come on site to apply the recommendation.
                      B) When notified, the partner support organization should contact the customer.
                      C) The customer should implement the recommendation within the report.
                      D) Nothing, the recommendation will be implemented automatically.


                      2. What type of reports can be produced with SAP EarlyWatch Alert?

                      A) Reports with or without graphics
                      B) Reports exclusively without graphics
                      C) Reports exclusively with graphics
                      D) Reports with animations


                      3. In the Service Desk, how can you search for SAP Notes?

                      A) Via transaction SAP_NOTE
                      B) Via the Tab SAP Notes in the message
                      C) Via transaction SNOTE_SEARCH
                      D) Via transaction SNOTE


                      4. How do you check for new messages for a customer in SAP Solution Manager Service Desk?

                      A) Call transaction CRMD_ORDER.
                      B) This is not possible until the message is assigned.
                      C) Only the support coordinator can check for new messages.
                      D) Call the transaction SE80.


                      5. Assume you perform an SAP Note Search on 'update' and the search pattern Linguistic Search.
                      Which of the following terms would be considered hits? (Choose two)

                      A) Updating
                      B) Upgrade
                      C) Up-to-date
                      D) Update


                      Solutions:

                      Question # 1
                      Answer: B,C
                      Question # 2
                      Answer: A
                      Question # 3
                      Answer: B
                      Question # 4
                      Answer: A
                      Question # 5
                      Answer: A,D

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