Oracle 1Z0-1064-20日本語 Q&A - in .pdf

  • Exam Code: 1Z0-1064-20日本語
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版)
  • Updated: Oct 23, 2026
  • Q & A: 78 Questions and Answers
  • Printable Oracle 1Z0-1064-20日本語 PDF Format. It is an electronic file format regardless of the operating system platform.
  • PDF Price: $69.99
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Oracle 1Z0-1064-20日本語 Q&A - Testing Engine

  • Exam Code: 1Z0-1064-20日本語
  • Exam Name: Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版)
  • Updated: Oct 23, 2026
  • Q & A: 78 Questions and Answers
  • Install on multiple computers for self-paced, at-your-convenience training.
  • PC Test Engine Price: $69.99
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About Oracle 1Z0-1064-20日本語 Exam

Many candidates find TorrentValid through a friend's recommendation or a mention on a blog or forum — and then verify it themselves with our free demo. Do the same for the 1Z0-1064-20日本語 exam: sample our 78 practice questions for the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam before you decide.

Oracle 1Z0-1064-20日本語 Exam Overview:

Certification Vendor:Oracle
Exam Name:Oracle B2B Service 2020 Implementation Essentials
Exam Number:1Z0-1064-20
Exam Format:Multiple Answer, Multiple Choice
Exam Price:USD 245
Exam Duration:90 minutes
Passing Score:62%
Related Certifications:Oracle B2B Service 2020 Certified Implementation Specialist
Available Languages:English
Certificate Validity Period:Oracle certification policies apply; no fixed expiration publicly specified for this credential version
Real Exam Qty:58
Sample Questions:Free Download 1Z0-1064-20日本語 Actual tests
Exam Way:Pearson VUE testing center or Oracle online proctored exam (where available).
Pre Condition:No mandatory prerequisite exam required. Oracle recommends implementation experience and relevant Oracle CX Service training.
Official Syllabus URL:https://www.oracle.com/education/certification/

Oracle 1Z0-1064-20日本語 Exam Syllabus Topics:

SectionObjectives
Topic 1: Knowledge Management- Knowledge Setup and Administration
  • 1. Knowledge authoring
  • 2. Knowledge publishing
  • 3. Knowledge article lifecycle
  • 4. Knowledge search and visibility
Topic 2: Digital Customer Service- Customer Self-Service Configuration
  • 1. Self-service capabilities
  • 2. Customer portals
  • 3. Digital engagement channels
Topic 3: Analytics and Reporting- Reporting and Dashboard Configuration
  • 1. Create reports
  • 2. Service performance monitoring
  • 3. Configure dashboards
Topic 4: Entitlements and Service Levels- Configure Entitlement Management
  • 1. Milestone management
  • 2. Action plans
  • 3. Coverage and response time setup
  • 4. Service level enforcement
Topic 5: Configuring Initial Setup for Oracle B2B Service- Enable Oracle B2B Service features
  • 1. Manage security roles and users
  • 2. Configure Functional Setup Manager
  • 3. Configure implementation settings
Topic 6: Service Request Management- Configure Service Requests
  • 1. Configure service catalog
  • 2. Manage queues and work areas
  • 3. Create and manage service requests
  • 4. Configure categories and severities
  • 5. Set up assignment rules

1Z0-1064-20日本語 Exam Questions and Answers

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam is scored on a scale where 62% is required to pass, and the official exam fee is USD 245.

No mandatory prerequisite exam required. Oracle recommends implementation experience and relevant Oracle CX Service training.

You can confirm the current eligibility requirements on the official 1Z0-1064-20日本語 exam page before you register.

The engine lets you set the same time limit and marking scheme as the real exam, so every session trains your pace, not just your knowledge. It also resurfaces the questions you answer wrong until they stick, and lets you hide the ones you always get right — together, these keep your speed and confidence climbing steadily.

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam requires a score of 62% to pass, and the official registration fee is USD 245. Careful preparation is the most practical protection for that fee.

Very much so. The PDF version is designed to be printed, which makes it ideal for shared preparation: print copies for everyone, meet up, and discuss the questions together. Candidates preparing as a team or buying for a company often choose this version precisely because paper travels well in a meeting room.

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) practice questions are organized around the official exam objectives. Key topics include:

  • Service Request Management ()
  • Entitlements and Service Levels ()
  • Digital Customer Service ()

Group discussion works especially well when everyone is working through the same topic list.

The Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam contains 58 questions, and you will have 90 minutes minutes to complete them. Practicing at this exact pace is how answer speed is built.

This package includes 78 practice questions for the Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) exam. Every answer is verified by an experienced team of experts, so you can trust what you study.

Oracle B2B Service 2020 Implementation Essentials (1Z0-1064-20日本語版) Sample Questions:

Question #1

着信コールの自動ページ表示を説明するオプションはどれですか?

  • A. 電話に応答するときに、顧客に対して定義された一連のナビゲーションルールに基づいて、発信者に適したアプリケーションページを表示する機能
  • B. 電話に出たときに、顧客の母国語に基づいて発信者に適したアプリケーションページを表示する機能
  • C. 電話に応答するときに顧客用に定義されたカスタマイズ可能なパラメータセットに基づいて詳細な発信者プロファイルを表示する機能
  • D. 電話に出たときに、顧客の国に基づいて詳細な発信者プロファイルを表示する機能
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

Question #2

正しい3つのステートメントはどれですか?

  • A. Oracle Engagement Cloudは、Oracle SalesCloudおよびその他のOracleCloudアプリケーションと共通のデータモデルを共有します。
  • B. 他のOracle Cloudアプリケーションと同様に、EngagementCloudは他のサービスと統合するためのRESTAPIを提供します。
  • C. Oracle Engagement Cloudは、サンドボックス、Application Composer、Page Composer、Groovyスクリプトなどの共通のカスタマイズツールセットを、Oracle SalesCloudおよびその他のOracleCloudアプリケーションと共有しています。
  • D. 他のOracle Cloudアプリケーションと同様に、EngagementCloudは他のサービスと統合するためのSOAPAPIを提供します。
Reveal Solution  Discussion  0

Correct Answer: A,B,D  🗳️

Question #3

顧客は、メールが毎日午後3時にのみ取得されていることに気づきました。この動作は3日前に始まり、その間、構成の変更は行われませんでした。
この新しい動作の原因は何ですか?

  • A. 電子メールの取得をスケジュールするために構成されたプロファイルオプション
  • B. タイムスケジュールごとの受信メッセージフィルター
  • C. 送信者ごとの受信メッセージフィルター
  • D. 受信メールを処理するために構成されたジョブ
Reveal Solution  Discussion  0

Correct Answer: B  🗳️

Question #4

サービスリクエスト(SR)のREST APIで許可される4つのアクションはどれですか?

  • A. SR担当者を更新
  • B. SR番号でSRを削除
  • C. SRタイトルでSRを削除
  • D. SRマイルストーンを更新
  • E. SRを作成する
Reveal Solution  Discussion  0

Correct Answer: A,B,D,E  🗳️

Question #5

Digital Customer Service(DCS)とOracle EngagementCloud間のシステム間認証について正しい2つのステートメントはどれですか。

  • A. 匿名ユーザーがDCSナレッジベースを検索できるようにします。
  • B. 有効な開発者または管理者アカウントでOracle Visual Builder CloudServiceにサインインしたユーザーが構成する必要があります。
  • C. Engagement Cloud SecurityConsoleを介して排他的に構成されます。
  • D. EngagementCloudとDCSの間で一致するパスワードは必要ありません。
Reveal Solution  Discussion  0

Correct Answer: A,C  🗳️

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